ServiceNow Solution Architect
Location: Remote
Employment Type: Full-Time
Job ID: 00069775981
ServiceNow Solution Architect (Manager Level)
About the Role
As a ServiceNow Solution Architect, you will make an impact by designing scalable, enterprise-grade ServiceNow solutions that address complex business challenges and drive digital transformation. You will be a valued member of the ServiceNow consulting team and work collaboratively with business stakeholders, technical teams, process owners, and executive sponsors to deliver innovative solutions aligned with business objectives.
In this role, you will:
- Lead solution architecture and technical design for ServiceNow implementations and platform enhancements.
- Define platform, integration, and application architecture while ensuring alignment with enterprise standards and business requirements.
- Partner with clients and project teams to translate business needs into scalable ServiceNow solutions.
- Provide guidance on configuration, customization, governance, and technical debt management.
- Evaluate integration approaches and recommend architecture patterns that support future scalability and maintainability.
- Facilitate collaboration between technical and business stakeholders to drive successful project outcomes.
- Support implementation teams through design reviews, technical guidance, and solution validation.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States/Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need to Have to Be Considered
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow CIS-ITSM certification.
- Two additional ServiceNow CIS certifications (ITOM, ITAM, ITBM, CSM, FSM, HRSD, SecOps/GRC, or similar).
- Experience participating in multiple ServiceNow implementations across enterprise environments.
- 3+ years of solution architecture experience on the ServiceNow platform.
- Strong knowledge of ServiceNow scripting, integrations, APIs, web services, and platform architecture.
- Excellent communication and stakeholder management skills.
These Will Help You Stand Out
- ITIL v4, TOGAF, IT4IT, Agile, or Scrum certifications.
- Experience across multiple ServiceNow product suites.
- Knowledge of enterprise integration architecture and cloud technologies.
- Experience working in consulting or client-facing delivery environments.
- Strong presentation and workshop facilitation skills.
Salary and Other Compensation:
Applicants will be accepted till 8/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $109,000 - $125,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
