Location: Multiple locations as needed
Kansas City, KS
Bloomington, IN
Riverdale, GA
Experience: 1 to 3 years
Job Summary:
The Patient Advocate has a vital role in hospitals and medical centers, responsible for assessing, communicating, and acting upon potential eligibility determinations. This includes evaluating patient demographics, household composition, financial holdings, medical status, and specific program criteria to secure Medicaid, Social Security, and insurance.
Key Responsibilities:
- Collect and review patient information to determine eligibility.
- Prepare documents and review them for accuracy and completeness.
- Provide technical assistance to clients and patients.
- Create and maintain files.
- Ensure accurate documentation is maintained.
- Manage caseloads efficiently.
- Maintain and update the database.
- Develop and retain professional relationships with hospital staff.
- Maintain and respect patient confidentiality.
- Adhere to HIPAA and EMTALA laws.
- Work effectively with diverse groups of people, demonstrating effective communication, organization, and time management.
- Will be required to travel locally.
- Perform other duties as assigned.
- Insurance and Medical documentation with patients
Qualifications:
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Proficiency in using relevant software and databases.
- Ability to work independently and manage tasks efficiently.
- High level of empathy and patience when dealing with patients.
- Basic understanding of healthcare regulations and compliance requirements.
Requirements
- High School Diploma
- Associate's degree or equivalent preferred
- One year of related experience
- Understanding of Medicaid requirements and procedures
If you are passionate about helping others and have the skills to provide exceptional customer service, we would love to hear from you! Apply now to join our team and make a difference in the lives of our patients.
Salary and Other Compensation:
Applications will be accepted until September 12th, 2026.
The hourly rate for this position is between $19 - $22 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.