About the role
As an SRE Coach and Transformation Lead, you will make an impact by guiding organizations through the evolution from traditional production operations to a mature, scalable Site Reliability Engineering (SRE) operating model. You will act as a trusted advisor and coach—partnering with engineering, operations, and leadership teams to embed reliability thinking, modern operating practices, and sustainable ways of working.
You will be a valued member of Cognizant’s Reliability Engineering ecosystem, collaborating closely with Account Reliability Engineering (ARE), delivery leaders, and LoB stakeholders to drive measurable improvements in reliability, resilience, and engineering effectiveness.
This role is ideal for senior SRE leaders who enjoy coaching teams, shaping strategy, and scaling reliability practices, rather than owning day‑to‑day production support.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
In this role, you will:
Coach engineering and operations leaders on SRE principles, behaviors, and mindset, enabling long‑term adoption beyond tooling
Assess organizational, technical, and cultural maturity across towers and Lines of Business to identify readiness for SRE transformation
Define SRE engagement and operating models tailored to tower maturity, team capability, and business priorities
Design and deliver tower‑specific SRE transformation roadmaps, including governance, metrics, tooling, and coaching plans
Guide teams in transitioning from traditional production operations to SRE ownership models, clarifying boundaries and responsibilities
Support leaders in mapping existing roles to SRE functions, identifying skill gaps, reskilling opportunities, and organizational design changes
Influence senior stakeholders through structured recommendations, maturity assessments, and outcome‑based metrics
Act as a thought partner to ARE and delivery leadership in evolving enterprise‑scale reliability practices
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position with presence in a Cognizant office in Charlotte, NC as needed. Regardless of your working arrangement, we support healthy work‑life balance through our wellbeing programs.
The working arrangements for this role may evolve based on client and business needs. We will always be clear about role expectations.
What you need to have to be considered
15+ years of experience in software engineering, infrastructure, or production operations, including 5+ years in senior SRE, reliability, or platform leadership roles
Demonstrated experience coaching teams and leaders through SRE or operating‑model transformations
Proven success designing and scaling SRE practices across large, complex, enterprise environments
Strong understanding of cloud platforms (AWS, Azure), observability ecosystems, and automation approaches (IaC, CI/CD enablement)
Experience translating technical reliability concepts into executive‑level insights and decisions
Excellent facilitation, communication, and stakeholder‑influencing skills
These will help you stand out
Experience acting as an internal or external SRE advisor, coach, or transformation lead
Background in consulting, enterprise transformation, or operating‑model change initiatives
Deep familiarity with SRE concepts such as SLOs/SLIs, error budgets, toil management, and reliability metrics—applied at scale
Passion for enablement, coaching, and creating self‑sustaining engineering organizations
Please note: This role will require an in-person meet and greet at our Cognizant offices or client location.
Applications will be accepted until May 4th, 2026.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant (NASDAQ : CTSH) est un concepteur d’IA et un fournisseur de services technologiques. Avec notre gamme de solutions IA full-stack, nous accompagnons nos clients au carrefour de l’investissement dans l’IA et de la valeur ajoutée. Notre grande expertise sectorielle, des processus et de l’ingénierie nous permet de convertir le contexte propre à chaque entreprise en systèmes technologiques amplificateurs du potentiel humain, générateurs de résultats tangibles et garants de l’avantage des acteurs internationaux dans un monde en constante évolution. Découvrez notre méthode sur www.cognizant.com ou suivez @cognizant.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.