About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending deep industry expertise with advanced technology advisory capabilities, we create innovative solutions for Fortune 500 clients. We’re looking for our next leader to help shape the future of enterprise transformation.
About the role
As a Salesforce & Process Optimization Consulting Principal (AD level), you will drive end-to-end Salesforce-enabled transformation initiatives, delivering scalable solutions that optimize operations and enhance customer, patient, and employee experiences. You will partner with cross-functional stakeholders across business and IT to modernize workflows and deliver measurable business outcomes.
In this role, you will:
- Lead Salesforce transformation engagements, including discovery, solution design, and delivery across multi-cloud implementations
- Drive enterprise process optimization by assessing current-state workflows and designing future-state solutions using Lean and automation frameworks
- Translate business requirements into actionable technical solutions, including user stories, process maps, and solution architectures
- Partner with cross-functional teams (Sales, Service, Operations, IT, and Compliance) to ensure scalable adoption and alignment with business objectives
- Lead stakeholder engagement through workshops, executive presentations, and change management initiatives to ensure successful implementation
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- 10+ years of Salesforce experience, including configuration, solution design, and multi-cloud implementations
- Strong process consulting experience with expertise in workflow analysis, process mapping, and operational transformation
- Proven ability to lead discovery sessions, facilitate workshops, and influence executive stakeholders
- Hands-on experience with Salesforce clouds such as Sales Cloud, Service Cloud, Experience Cloud, or Revenue Cloud
- Excellent client-facing communication and executive presentation skills
These will help you succeed
- Salesforce certifications (Administrator, Advanced Administrator, or Consultant-level)
- Experience in regulated industries such as healthcare, technology, or financial services
- Familiarity with Lean, Six Sigma, or similar process improvement methodologies
- Experience in change management, user adoption, and operating model design
- Ability to establish governance frameworks for data quality, security, and platform scalability
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply—even if you only meet the minimum requirements. Your transferable skills and unique experiences matter, and we want to hear how you can contribute.
Compensation
$165,000–$194,000, depending on experience and qualifications.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) plan with company contributions
- Employee stock purchase plan
- Employee assistance program
- Paid time off and 10 paid holidays
- Paid parental leave and fertility assistance
- Learning and development programs and certifications
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
