Job Summary
This hybrid night shift role focuses on specialized accounts receivable and order to cash operations including dispute management across global customer portfolios. The role ensures accurate invoice processing timely collections and risk controlled credit practices directly supporting predictable cash flow healthy working capital and reliable financial reporting for the organization.
Responsibilities
Manage complex end to end accounts receivable activities for assigned customer portfolio ensuring timely invoicing collection application and accurate open item managementDrive dispute management resolution by analyzing root causes coordinating with internal teams and customers and implementing corrective actions to reduce recurring issuesCoordinate finance order to cash processes from customer order validation through billing and cash application ensuring adherence to internal controls and compliance standardsMonitor and optimize aging reports and days sales outstanding indicators and recommend targeted actions that improve cash flow and reduce overdue receivablesPerform detailed reconciliation of customer accounts investigating mismatches and correcting billing or allocation errors to maintain clean and reliable ledgersCollaborate with sales operations and customer service teams to clarify contract terms pricing conditions and delivery status that impact invoicing and dispute handlingPrepare clear performance reports and insights on accounts receivable and dispute management trends enabling management to make informed business decisionsExecute standardized hybrid work model activities across onsite and remote settings including secure handling of financial data and adherence to company policiesConduct quality checks on order to cash transactions to ensure process accuracy compliance with finance guidelines and minimal audit observationsRespond promptly and professionally to customer queries regarding invoices statements and payment expectations reinforcing trust and long term business relationshipsUtilize financial tools and enterprise systems to track disputes automate reminders and support efficient collection strategies aligned with organizational goalsAdapt to night shift schedules while maintaining high attention to detail consistent productivity levels and reliable cross region communication within global teamsSupport continuous improvement initiatives by proposing enhancements to order to cash and accounts receivable workflows that strengthen company performance and stakeholder value
Qualifications
Apply strong practical knowledge of dispute management techniques to evaluate case severity prioritize actions and achieve timely resolution for customersUse deep understanding of finance order to cash cycles to interpret process dependencies spot control gaps and ensure compliance with organizational policiesDemonstrate solid expertise in accounts receivable operations including billing cash application and reconciliation for medium to large multinational portfoliosLeverage domain experience in order to cash and accounts receivable to translate business scenarios into clear process steps and actionable improvement recommendationsEmploy advanced analytical and spreadsheet skills to assess aging data identify payment patterns and support accurate forecasting of cash collectionsCommunicate clearly with internal stakeholders and customers using structured explanations and well documented evidence to resolve disputes and billing concernsApply familiarity with hybrid work models and night shift routines to coordinate effectively with cross border teams while maintaining personal productivity and wellbeing
Certifications Required
Certification in accounts receivable or credit management such as Certified Credit and Risk Analyst or equivalent finance process credential
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
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