ServiceNow AICT Solution Architect
About the role
As a ServiceNow AICT Solution Architect, you will make an impact by shaping how our clients govern, deploy, and scale AI on the ServiceNow platform through AI Control Tower (AICT). You will be a valued member of our ServiceNow Business Group and work collaboratively with client stakeholders, delivery leaders, and ServiceNow developers and consultants to turn AI governance requirements into secure, scalable, high-quality solutions.
In this role, you will:
· Lead end-to-end solution architecture for ServiceNow AI Control Tower implementations, translating client AI governance needs into scalable, well-structured designs
· Own technical governance by guiding key design decisions, setting architecture standards, and keeping delivery aligned to platform best practices
· Design AICT configurations across roles, lifecycles, data models, and integrations, including alignment with Integrated Risk Management (IRM)
· Validate releases, plugins, and dependencies to ensure smooth, well-sequenced deployments and upgrades
· Drive quality assurance by leading solution and technical reviews that keep every deliverable accurate, stable, and client-ready
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
· Senior-level experience architecting enterprise solutions on the ServiceNow platform
· Hands-on implementation experience with ServiceNow AI Control Tower and Integrated Risk Management (IRM)
· In-depth knowledge of AICT applications, plugins, releases, roles, lifecycles, data models, and integrations
· Proven ability to lead solution design, make sound technical decisions, and run quality reviews
These will help you stand out
· ServiceNow certifications, such as Certified Technical Architect (CTA) or Certified Implementation Specialist – Risk and Compliance
· Familiarity with AI governance and risk frameworks, such as the NIST AI Risk Management Framework or the EU AI Act
· Experience in client-facing consulting roles, guiding stakeholders through complex platform decisions
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and other compensation
Applications will be accepted through November 20, 2026.
The annual salary for this position is $100,000–$117,000, depending on the successful candidate’s experience and other qualifications.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
