Job Description – Team Leader, Pharmacovigilance (On paper- TL experience)
Role Summary: We are looking for an experienced Team Leader in Pharmacovigilance to manage a team of 18–20 life sciences graduates supporting a major pharmaceutical client. The role will be responsible for leading day-to-day operations, driving team performance, ensuring high standards of quality and compliance, and managing workflow to meet productivity and case prioritization requirements. The Team Leader will report to the Team Manager or Manager – Operations and will play a key role in people leadership, process excellence, and client delivery.
Key Responsibilities
· Lead, coach, and manage a team of 18–20 life sciences professionals delivering pharmacovigilance services for a major pharmaceutical client.
· Handle people management responsibilities including team engagement, attendance and leave management, performance management, mentoring, and development planning.
· Take accountability for the overall quality performance of the team and ensure delivery meets internal standards, client expectations, and regulatory requirements.
· Monitor and drive workflow management including daily productivity, work allocation, case prioritization, and timely completion of deliverables.
· Track team performance through operational and quality metrics, identify gaps, and implement corrective and preventive actions as needed.
· Ensure compliance with established pharmacovigilance processes, SOPs, client requirements, and applicable regulatory guidelines.
· Drive process improvement initiatives by identifying opportunities to improve efficiency, quality, compliance, and team effectiveness.
· Support issue resolution, escalation management, and coordination with internal stakeholders and management to ensure smooth operations.
· Maintain effective communication with team members, peers, and leadership to ensure alignment on priorities, expectations, and performance.
· Contribute to a high-performance culture through strong leadership, collaboration, and continuous improvement.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
