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IT Tech Support

00068820051

IT Tech – Site support

Location : Foster City, CA ( 100% Onsite )

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Job requirement :- Details:

· Experience with Deskside and basic troubleshooting skills including hardware, software, printing, networking, file shares, etc.

· Knowledgeable in MAC and IOS Systems, Windows 7 and 10 experience - ability to resolve Windows 7/10 and MAC Operating System Issues and Errors

· Proficient in the latest Microsoft Office Applications (Office 365)

· ServiceNow or related ITSM ticketing tool experience

· Printer and scanner support

· Knowledgeable in Customer infrastructure support

· Mobile Device Support Experience

· Familiarity with Microsoft Active Directory

· Experience with computer asset tracking

· Experience with user ID creation

· Some experience with support and administration of network phones (VoIP system).

· Understanding of Symantec Virus Scan software

· Ability lift up to 50 lbs. when moving electronic equipment

· Great customer service skills , Ability to multi-task & Team player

· Fluent in both Spanish and English

· Technical degree or equivalent end-user supporting experience

What will you do?

· Provide hardware/software support services to onsite client including break/fix

· Deskside Support - Break/fix, PC staging, asset management, software installation, PC troubleshooting, printer support, process remedy ticket request, compliance tasks, account management, and provide end support to end users

· Implement virus detection and eradication procedures

· Diagnose end-user system failures and implement repair solutions

· Troubleshoot network devices in order to ensure connectivity from the PC to the Network

· Provide hardware/software support services to onsite client including break/fix

· Implement virus detection and eradication procedures

· Diagnose end-user system failures and implement repair solutions

· Troubleshoot network devices in order to ensure connectivity from the PC to the Network

Salary and Other Compensation:

Applications will be accepted until 6/06/2026

The Salary for this position will be 50,000-57,500 yearly depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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