As part of the Service Delivery team in the CMT vertical at Cognizant, you will support a major cloud service provider’s sales organization. We are seeking a detail-oriented Engagement Analyst to manage the planning, coordination, and execution of customer engagements at GEC | Public Sector. This role requires working 5 days from the office and close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and optimal client experiences.
Responsibilities
• Conduct initial planning calls to understand client and sales team needs
• Develop agendas based on client use cases and customer needs using GEC | Public Sector documentation
• Gather logistical requirements from sales teams (dietary restrictions, headcount, room setup) and communicate to site teams
• Source and align appropriate speakers to each agenda topic; run speaker preparation and “know before you go” calls
• Update agendas in GEC | Public Sector tools to ensure sessions are properly tracked
• Create and share meeting slide content using provided templates
• Ensure smooth execution during client engagements
• Send post-event surveys and document insights shared by account teams
• Track and report performance metrics
• Collaborate cross-functionally with on-site teams (catering, reception, AV, demos) and product/technical teams for session content
• Complete required training as processes or products are updated
Minimum Qualifications
• Bachelor’s degree with 5–7 years of experience in customer engagement delivery from a SaaS, IaaS, or PaaS environment
• Experience in cloud sales and familiarity with cloud computing concepts
• Excellent planning, organizing, and stakeholder management skills
• Exceptional written, verbal, and presentation skills, including comfort presenting to executive and C-level audiences
• Based in the National Capital Region with regular commute to the Reston, Virginia Google office
• Familiarity with Public Sector customers, including Defense, National Security, State, Local, and Education markets
Preferred Qualifications
• Strong organizational, time-management, communication, and interpersonal skills
• Ability to work effectively under pressure and manage multiple projects simultaneously
• Experience collaborating with cross-functional teams
• Experience delivering presentations or product demonstrations
• Expertise in storytelling and developing compelling, audience-appropriate content
Compensation & Benefits
Salary is commensurate with experience. This position is also eligible for Cognizant’s discretionary annual incentive program based on performance.
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) plan with contributions
• Paid holidays plus Paid Time Off
• Long-term and Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Compensation and benefits information is accurate as of the date of this posting and subject to change. Cognizant will only consider applicants legally authorized to work in the United States without requiring company sponsorship now or in the future. LA County applicants: qualified individuals with arrest and/or conviction records will be considered for employment.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.