As part of the Service Delivery team in the CMT vertical at Cognizant, you will support a major cloud service provider’s sales organization. We are seeking a detail-oriented Engagement Analyst to manage the planning, coordination, and execution of customer engagements at GEC | Public Sector. This role requires working 5 days from the office and close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and optimal client experiences.
Responsibilities
• Conduct initial planning calls to understand client and sales team needs
• Develop agendas based on client use cases and customer needs using GEC | Public Sector documentation
• Gather logistical requirements from sales teams (dietary restrictions, headcount, room setup) and communicate to site teams
• Source and align appropriate speakers to each agenda topic; run speaker preparation and “know before you go” calls
• Update agendas in GEC | Public Sector tools to ensure sessions are properly tracked
• Create and share meeting slide content using provided templates
• Ensure smooth execution during client engagements
• Send post-event surveys and document insights shared by account teams
• Track and report performance metrics
• Collaborate cross-functionally with on-site teams (catering, reception, AV, demos) and product/technical teams for session content
• Complete required training as processes or products are updated
Minimum Qualifications
• Bachelor’s degree with 5–7 years of experience in customer engagement delivery from a SaaS, IaaS, or PaaS environment
• Experience in cloud sales and familiarity with cloud computing concepts
• Excellent planning, organizing, and stakeholder management skills
• Exceptional written, verbal, and presentation skills, including comfort presenting to executive and C-level audiences
• Based in the National Capital Region with regular commute to the Reston, Virginia Google office
• Familiarity with Public Sector customers, including Defense, National Security, State, Local, and Education markets
Preferred Qualifications
• Strong organizational, time-management, communication, and interpersonal skills
• Ability to work effectively under pressure and manage multiple projects simultaneously
• Experience collaborating with cross-functional teams
• Experience delivering presentations or product demonstrations
• Expertise in storytelling and developing compelling, audience-appropriate content
Compensation & Benefits
Salary is commensurate with experience. This position is also eligible for Cognizant’s discretionary annual incentive program based on performance.
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) plan with contributions
• Paid holidays plus Paid Time Off
• Long-term and Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Compensation and benefits information is accurate as of the date of this posting and subject to change. Cognizant will only consider applicants legally authorized to work in the United States without requiring company sponsorship now or in the future. LA County applicants: qualified individuals with arrest and/or conviction records will be considered for employment.
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.