Cognizant is a leading provider of IT and BPO services, providing critical initiatives to a variety of global clients. We are seeking a seasoned senior leader to manage and scale a 100+ seat P&C licensed sales contact center. This role owns agent productivity, sales conversion, and compliance across a high‑volume Personal Lines insurance sales operation.
This is a hands‑on leadership role—not advisory—focused on delivering predictable revenue, disciplined execution, and strong agent performance.
Role Responsibilities
- Lead and scale a 100+ licensed P&C sales agent operation
- Drive conversion, written premium, and revenue per agent
- Build a coaching‑driven sales culture through frontline managers
- Own daily/weekly sales performance, forecasting, and operating cadence
- Ensure full licensing, QA, and regulatory compliance
- Partner with Marketing, Compliance, and Technology teams to optimize results
What Success Looks Like
- Strong quote‑to‑bind conversion
- High revenue per agent per day
- Short ramp time for new producers
- Low attrition among top performers
- Clean audits without sacrificing sales velocity
Desired Skills & Experience
- 12+ years in insurance or regulated sales operations
- 8+ years leading licensed P&C sales teams
- Proven experience managing 75–150 agents
- Deep knowledge of Personal Lines P&C sales
- Strong command of contact‑center KPIs, coaching, and compliance
- Calm, decisive leader who drives results through people
Why This Role
- High‑impact leadership role with full operational ownership
- Scale, complexity, and visibility
- Opportunity to build and optimize a best‑in‑class licensed sales engine
Salary and Other Compensation:
- Applications will be accepted until May 22nd, 2026.
- The annual salary for this position is between $114,500 - $134,500 depending on experience and other qualifications of the successful candidate.
- This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
