Cognizant is a leading provider of IT and BPO services, providing critical initiatives to a variety of global clients. We are seeking a seasoned senior leader to manage and scale a 100+ seat P&C licensed sales contact center. This role owns agent productivity, sales conversion, and compliance across a high‑volume Personal Lines insurance sales operation.
This is a hands‑on leadership role—not advisory—focused on delivering predictable revenue, disciplined execution, and strong agent performance.
Role Responsibilities
- Lead and scale a 100+ licensed P&C sales agent operation
- Drive conversion, written premium, and revenue per agent
- Build a coaching‑driven sales culture through frontline managers
- Own daily/weekly sales performance, forecasting, and operating cadence
- Ensure full licensing, QA, and regulatory compliance
- Partner with Marketing, Compliance, and Technology teams to optimize results
What Success Looks Like
- Strong quote‑to‑bind conversion
- High revenue per agent per day
- Short ramp time for new producers
- Low attrition among top performers
- Clean audits without sacrificing sales velocity
Desired Skills & Experience
- 12+ years in insurance or regulated sales operations
- 8+ years leading licensed P&C sales teams
- Proven experience managing 75–150 agents
- Deep knowledge of Personal Lines P&C sales
- Strong command of contact‑center KPIs, coaching, and compliance
- Calm, decisive leader who drives results through people
Why This Role
- High‑impact leadership role with full operational ownership
- Scale, complexity, and visibility
- Opportunity to build and optimize a best‑in‑class licensed sales engine
Salary and Other Compensation:
- Applications will be accepted until May 22nd, 2026.
- The annual salary for this position is between $114,500 - $134,500 depending on experience and other qualifications of the successful candidate.
- This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
