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SCCM Endpoint Engineer

00069254591


SCCM Endpoint Engineer

We are seeking an Endpoint Engineer with 3 to 5 years of experience to join our Cloud, Network and Infrastructure Security (CNI) team. The ideal candidate will be an Endpoint Maintenance resource responsible for analysis and troubleshooting on SCCM agent and Windows OS to improve automated resolution through scripting and manual fixes.

In this role, you will focus on maintaining endpoint health, troubleshooting SCCM agent issues, and developing automation solutions to improve resolution times and reduce manual intervention.

SCCM Agent Management & Troubleshooting

• Agent Analysis: Perform in-depth analysis and troubleshooting of SCCM agent issues across enterprise endpoints.

• Issue Resolution: Diagnose and resolve SCCM client health issues, deployment failures, and communication problems.

• Health Monitoring: Monitor SCCM agent health and proactively identify and address potential issues.

Windows OS Troubleshooting

• OS Diagnostics: Troubleshoot Windows OS issues affecting endpoint security and compliance.

• Patch Management: Support Windows patching processes and resolve patch deployment failures.

• System Optimization: Optimize Windows configurations for security and performance.

Automation & Scripting

• Automated Resolution: Develop scripts (PowerShell, Batch) to automate common troubleshooting and remediation tasks.

• Process Improvement: Identify opportunities to reduce manual intervention through automation.

• Tool Development: Create utilities and tools to streamline endpoint maintenance activities.

Required Technical Skills & Qualifications

• Experience: 3–5 years of dedicated experience in Endpoint Management, Desktop Support, or Infrastructure Operations.

• SCCM/MECM: Hands-on experience with SCCM/MECM client troubleshooting and administration.

• Windows OS: Strong knowledge of Windows operating systems, services, and troubleshooting methodologies.

• Scripting: Proficiency in PowerShell scripting for automation and remediation.

• Endpoint Security: Understanding of endpoint security principles and best practices.

Soft Skills & Team Alignment

• Analytical Mindset: Strong problem-solving skills with attention to detail.

• Automation Focus: Passion for reducing manual work through scripting and automation.

• Collaborative: Ability to work effectively with Security, Infrastructure, and Desktop Support teams.

Work model: Hybrid
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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