This role provides Application Maintenance Support (AMS) for SAP FICO The consultant will support tax configuration, incident resolution, legal change updates, and statutory reporting, ensuring SAP FI/CO remains compliant and accurate through the transition period.
Job Summary
• Monitor and resolve incidents related to Nota Fiscal Eletrônica (NF-e), SPED Fiscal/Contribuições, and other statutory reporting integrations tied to FI/CO postings.
• Perform root cause analysis (RCA) for recurring tax posting errors, GL determination issues, and discrepancies between tax engine/localization outputs and SAP FI documents.
• Configure and maintain SAP tax procedures, condition types, tax codes, and account determination relevant to country specific tax law and the transition to the new tax regime.
• Collaborate with tax, finance, and IT stakeholders to translate new tax regime requirements (IBS/CBS/IS rules, transition rates, dual-run period) into SAP configuration.
• Execute change requests (CRs) and minor enhancements related to tax code mapping, condition records, and reporting adjustments driven by regulatory changes.
• Prepare and maintain support documentation: known error database (KEDB), SOPs, RCA reports
• Participate in regression testing and validation cycles whenever SAP applies legal/tax updates, ensuring no disruption to existing FI/CO postings.
• Ensure compliance with change management and ITIL process for all support tickets, CRs, and production changes.
• Provide on-call/rotational support coverage as per the AMS support model (business hours/extended coverage as applicable).
Required Skills & Qualifications
• hands-on SAP FICO configuration and support experience, with at least one tax localization project or support engagement.
• Working knowledge of indirect tax landscape (ICMS, IPI, PIS, COFINS, ISS) and its integration with SAP FI/CO.
• Strong functional knowledge of SAP FI/CO configuration: tax procedures, condition types, account determination, and GL postings.
• Experience applying SAP Legal Change/CBN (Central Business Notes) updates and validating their impact on existing configuration.
• Familiarity with ITIL-based ticketing tools (ServiceNow, Remedy, etc.) and AMS support processes.
• Working knowledge of SAP S/4HANA FICO preferred.
• Fluency in Portuguese is an advantage; strong English communication skills required for offshore-onshore collaboration.
• Strong analytical, documentation, and stakeholder-communication skills.
• SAP FI/CO certification preferred.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
