This role provides Application Maintenance Support (AMS) for SAP FICO The consultant will support tax configuration, incident resolution, legal change updates, and statutory reporting, ensuring SAP FI/CO remains compliant and accurate through the transition period.
Job Summary
• Monitor and resolve incidents related to Nota Fiscal Eletrônica (NF-e), SPED Fiscal/Contribuições, and other statutory reporting integrations tied to FI/CO postings.
• Perform root cause analysis (RCA) for recurring tax posting errors, GL determination issues, and discrepancies between tax engine/localization outputs and SAP FI documents.
• Configure and maintain SAP tax procedures, condition types, tax codes, and account determination relevant to country specific tax law and the transition to the new tax regime.
• Collaborate with tax, finance, and IT stakeholders to translate new tax regime requirements (IBS/CBS/IS rules, transition rates, dual-run period) into SAP configuration.
• Execute change requests (CRs) and minor enhancements related to tax code mapping, condition records, and reporting adjustments driven by regulatory changes.
• Prepare and maintain support documentation: known error database (KEDB), SOPs, RCA reports
• Participate in regression testing and validation cycles whenever SAP applies legal/tax updates, ensuring no disruption to existing FI/CO postings.
• Ensure compliance with change management and ITIL process for all support tickets, CRs, and production changes.
• Provide on-call/rotational support coverage as per the AMS support model (business hours/extended coverage as applicable).
Required Skills & Qualifications
• hands-on SAP FICO configuration and support experience, with at least one tax localization project or support engagement.
• Working knowledge of indirect tax landscape (ICMS, IPI, PIS, COFINS, ISS) and its integration with SAP FI/CO.
• Strong functional knowledge of SAP FI/CO configuration: tax procedures, condition types, account determination, and GL postings.
• Experience applying SAP Legal Change/CBN (Central Business Notes) updates and validating their impact on existing configuration.
• Familiarity with ITIL-based ticketing tools (ServiceNow, Remedy, etc.) and AMS support processes.
• Working knowledge of SAP S/4HANA FICO preferred.
• Fluency in Portuguese is an advantage; strong English communication skills required for offshore-onshore collaboration.
• Strong analytical, documentation, and stakeholder-communication skills.
• SAP FI/CO certification preferred.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
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