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Sr. Capacity & Configuration Management

00070510211

Job Summary
The Asset & Lifecycle Management Analyst maintains accurate inventory and lifecycle records for endpoint, mobile, print, video, and voice assets across Project, driving license optimization, compliance reporting, and secure retirement of equipment.
Key Responsibilities
• Maintain accurate inventory of endpoint devices, software licenses, and associated entitlements in ServiceNow HAM/SAM.
• Track and manage the full asset lifecycle: procurement, installation, recovery, redeployment, and disposal coordination.
• Validate goods received against purchase orders, identify discrepancies, and submit invoices to finance for processing.
• Validate user entitlement for requested platforms/software and report non-compliance.
• Establish continuous monitoring of devices to identify inactive/non-reporting assets and initiate remediation.
• Optimize software and license spending through reclamation and redistribution across device categories.
• Provide reporting on asset status, lifecycle stage, and compliance with Project standards to leadership.
• Coordinate secure data wiping and environmentally compliant disposal of retired devices.
• Maintain lists of authorized approvers for asset-related requests and ensure Sarbanes-Oxley compliance for asset/account management.
• Support recovery activities for lost or stolen assets, including data protection and remediation per Project security policy.
Required Qualifications & Skills
• 2+ years in IT asset management (ITAM) or software asset management (SAM) roles.
• Hands-on experience with ServiceNow HAM/SAM or equivalent asset management tooling.
• Understanding of license compliance, SOX requirements, and secure data disposal practices.
• Strong attention to detail and reconciliation/reporting skills.
• Experience coordinating with finance/procurement teams on PO and invoice validation.
Tools & Technologies
ServiceNow HAM/SAM • Procurement/finance systems • Reporting/dashboarding tools • Secure data-wipe tools


About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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