JD- SAAS Application Specialist
The role requires hands-on experience with Sprinklr and OneTrust, along with strong troubleshooting, stakeholder-management, and platform-governance skills. Exposure to Kaltura or other enterprise video management platforms is an advantage.
Key Responsibilities
Sprinklr
- Support day-to-day administration and operational activities within Sprinklr.
- Manage user access, roles, permissions, and platform configurations.
- Support social media management, publishing, engagement, and social listening requirements.
- Troubleshoot platform-related issues and coordinate with internal teams and vendor support when required.
- Support reporting, dashboards, and platform adoption activities.
- Assist business users with platform-related queries and technical issues.
OneTrust
- Support OneTrust configuration and ongoing operational activities.
- Work with website, marketing, analytics, privacy, and development teams on consent-management requirements.
- Support cookie consent/banner configurations and preference-management requirements.
- Assist with troubleshooting consent-related issues across websites.
- Coordinate implementation and validation activities with technical and privacy stakeholders.
- Understand the impact of consent management on analytics and marketing technologies such as Google Analytics 4 and Google Tag Manager.
Kaltura – Good to Have
- Basic understanding or hands-on exposure to Kaltura or similar enterprise video management platforms.
- Support video publishing, content management, user/access management, and platform-related requests.
- Coordinate with business and technical teams for video-management requirements and troubleshooting.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
