Senior Process Executive (SPE) – Policy Servicing
Location: Chennai, Noida (Work from Office)
Shift: Night Shift
Domain: Property & Casualty Insurance
Role Overview
We are looking for a Senior Process Executive to support end‑to‑end policy servicing for global insurance customers, ensuring accuracy, quality, and SLA adherence.
Key Responsibilities
Process policy issuance, endorsements, renewals, cancellations, and reinstatements
Review service requests and source documents for accuracy and compliance
Update policy data in core systems; maintain trackers using MS Excel/Word
Meet SLAs/TATs and support queue management during night shifts
Perform quality checks and ensure compliance with controls and regulations
Coordinate with internal teams for smooth handovers and query resolution
Eligibility
2–6 years of experience in insurance or back‑office operations
Strong English communication and MS Office skills
P&C insurance exposure preferred
Willingness to work from office in night shifts
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.