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Program Manager – SAP BRIM

00068182911

Role Overview
The Program Manager will lead the end‑to‑end delivery of an SAP BRIM (Billing and Revenue Innovation Management) implementation, ensuring successful programme governance, stakeholder alignment, and seamless execution across business and technology teams. This role requires strong programme leadership, deep understanding of SAP BRIM capabilities, and the ability to drive complex transformation initiatives in a fast‑paced environment.

Key Responsibilities

Programme Delivery & Governance

  • Lead the overall SAP BRIM programme, covering planning, scope definition, roadmap creation, and delivery oversight.
  • Establish robust governance frameworks, including status reporting, RAID management, steering committee updates, and programme controls.
  • Coordinate cross‑functional teams across Billing, Finance, IT, Integration, Data, and Testing to ensure successful delivery.
  • Ensure adherence to delivery methodologies (Agile, Hybrid or Waterfall as applicable).

Stakeholder Management

  • Build strong relationships with senior business sponsors, technology leads, and third‑party vendors.
  • Facilitate executive‑level discussions, manage expectations, and ensure alignment on programme objectives, milestones, and dependencies.
  • Act as the primary escalation point for programme risks, issues, and change requests.

SAP BRIM Implementation Leadership

  • Oversee core SAP BRIM workstreams such as Subscription Order Management, Convergent Charging, Convergent Invoicing, FICA, and integration with CRM/ERP landscapes.
  • Collaborate with solution architects to validate functional and technical design decisions.
  • Ensure the BRIM solution meets business requirements across revenue management, pricing, billing, and payment processes.

Planning & Execution

  • Drive integrated programme plans covering design, build, testing, data migration, cutover, and post‑go‑live support.
  • Monitor progress against baselines and proactively manage interdependencies and bottlenecks.
  • Lead preparation for go‑live readiness, business adoption, and operational handover.

Team Leadership

  • Guide multidisciplinary teams, fostering collaboration and accountability.
  • Ensure clear communication, aligned priorities, and a strong delivery culture.

Key Skills & Experience

Essential

  • Proven experience managing large‑scale SAP BRIM implementations in complex enterprise environments.
  • Strong stakeholder management and executive‑level communication skills.
  • Solid understanding of BRIM components: SOM, CC, CI, FICA, and related integrations.
  • Demonstrated ability to manage multi‑vendor delivery and offshore/onshore teams.
  • Expertise in programme planning, risk management, governance, and financial management.

Desirable

  • Experience in subscription, usage‑based, or digital revenue models.
  • Background in consulting or leading transformation programmes.
  • Familiarity with SAP S/4HANA, SAP Finance, and payment solutions.
  • Certification in PMP, SAFe, Agile, or similar frameworks.

Personal Attributes

  • Strong leadership presence, able to influence senior stakeholders and drive decision‑making.
  • Detail‑oriented, structured, and highly organised.
  • Proactive problem‑solver with a delivery‑focused mindset.
  • Excellent communication and facilitation skills.

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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The entrepreneurial mindset here is infectious. When you take initiative, you get support. What matters the most is showing up and trying.
Senthil Manoj Kumar Functional Architect
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My journey has run parallel to Cognizant’s. When I joined, we were a $1B company with 20,000 people. Today we’re at $20B with 350,000 people. And yet the same sense of belonging has grown stronger.
Vidhya Ganesh AVP of Delivery Excellence
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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