Consumer Loan Processor (US)
Job Profile Summary: The Consumer Loan Processor III is primarily responsible for providing support to the lending areas by reviewing the accuracy of complex consumer loans from conditional approval to closing.
Depth & Scope:
· Contacts customers directly to obtain conditions placed by lender or underwriter
· Prepares required loan documentation for approved loan applications such as disclosures
· Provides support to customers, branches, and lending staff as needed
· Contacts customers to collect and review additional information as necessary
· Answers phones in queue as well as personal line to assist customers
· May test new systems and documentation software
· May assist in training of Loan Processer I and II
· Processes all specialty products
· Reviews and verifies all required support materials, such as, titles, and floods to ensure the files are ready for closing
· Advises customers regarding changes in rate and term.
Education & Experience:
· HS Diploma or GED required
· 2-3 years loan documentation experience
· Knowledge of Bank loan products and policies
· Knowledge of lending software
· Detail-oriented with ability to multitask
· Ability to handle heavy workload and meet stringent deadlines
· Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
· Solid knowledge and understanding of states’ regulations
· PC skills
· Ability to work a flexible schedule (rotation of nights and/or weekends)
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
