Job description
Mobile Testing - Airline Digital Channels QA Engineer
Experience: 2 to 10 Years
Location: PAN India
Employment Type: Full-time
Job Summary
We are looking for experienced Mobile QA Engineers with strong expertise in testing customer-facing mobile applications and digital platforms. The ideal candidate should have hands-on experience in mobile application testing along with exposure to airline booking, reservation, travel, or Passenger Service System (PSS) applications.
Candidates with strong mobile testing experience and at least some exposure to airline booking flows, ticketing, reservations, or PSS platforms are encouraged to apply. Airline domain experience is required but extensive airline experience is not mandatory.
Key Responsibilities
- Perform end-to-end testing of mobile applications across Android and iOS platforms.
- Validate customer booking journeys including search, booking, payment, ticketing, and post-booking services.
- Execute functional, integration, regression, and production validation testing.
- Test digital customer experiences across mobile and web channels.
- Validate ancillary services such as baggage, seat selection, upgrades, and special service requests.
- Support production monitoring and post-release validation activities.
- Identify, log, track, and retest defects through closure.
- Collaborate with business, product, and development teams to ensure high-quality releases.
Mandatory Skills
- Strong hands-on experience in Mobile Application Testing.
- Experience testing customer-facing applications in Agile environments.
- Good understanding of mobile testing methodologies, usability, compatibility, and production validation.
- Exposure to airline, travel, reservation, booking, hospitality, or Passenger Service System (PSS) applications.
- Understanding of at least some of the following:
- Flight Search
- Booking Flow
- Reservations
- Ticketing
- Payments
- Passenger Servicing
- Ancillary Services
- Strong analytical and defect management skills.
- Excellent communication and stakeholder management capabilities.
Preferred Skills
- Experience with airline digital channels and booking platforms.
- Knowledge of Passenger Service Systems (PSS).
- Experience in Production Monitoring or Production Validation.
- Exposure to test environments such as LambdaTest or similar mobile testing platforms.
- Automation testing exposure is an added advantage but not mandatory.
Ideal Candidate
- Strong mobile tester first, domain tester second.
- Candidates with 1+ year of relevant Airline/Travel/Booking/PSS experience are welcome.
- Ability to support critical business releases and customer-facing production systems.
- Comfortable working in a fast-paced digital environment.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
