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Sr. Business Analyst for "Tablet Support, Mobile Device Management"

00070509811

Job Summary
This engineer manages mobile device enrollment, application deployment, and depot inventory/logistics for Project's field and plant mobility fleet, ensuring device readiness and lifecycle compliance.
Key Responsibilities
• Manage Mobile Device Management and enrollment via SOTI & SureMDM.
• Perform application management, including .apk wrapping and deployment to managed devices.
• Administer device feature controls, profiles, and certificate management.
• Update SSID configuration across devices per TGRC guidelines and frequency requirements.
• Perform OS and security patching for mobile devices as needed.
• Manage device/asset inventory and lifecycle, including annual replacement planning for out-of-warranty devices per Project procurement/shipping/staging processes.
• Maintain inventory/stock of mobile devices at depot locations and support device procurement/stock management.
• Perform asset reporting for CMDB updates and collaborate with Infra/Depot Services on device replacements and break-fix.
• Fix connectivity issues with collaboration with N/W team.
• Collaborate with application teams to stage/pre-load applications or OS settings prior to device deployment.
• Remediate cyber vulnerabilities on mobile devices per TGRC CVSS scoring, meeting critical (90-day) and internet-connected (24-hour) remediation timelines.
Required Qualifications & Skills
• 2+ years experience with enterprise Mobile Device Management (SOTI, SureMDM, Intune, or equivalent).
• Experience with device/asset inventory management and depot/logistics operations.
• Familiarity with application packaging (.apk) and certificate/profile management for mobile fleets.
• Understanding of vulnerability remediation timelines and CVSS scoring.
• Strong organizational skills for managing physical device stock and lifecycle planning.
Tools & Technologies
SOTI / SureMDM • CMDB • Certificate/profile management tools • Depot inventory systems


About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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