About the role
As a Legal Investigation Support Agent, you will make an impact by supporting legal investigation requests received from law enforcement authorities, ensuring accuracy, confidentiality, and compliance with established processes. You will play a critical role in maintaining the integrity of legal investigations by reviewing requests, identifying key details, and following strict quality and operational standards.
In this role, you will
- Review and pre-analyze legal investigation requests received through designated platforms.
- Ensure all requests are processed with a high level of confidentiality, accuracy, and attention to detail.
- Identify and validate critical information such as investigation type, urgency, dates, and supporting documentation.
- Follow established quality guidelines, operational procedures, and KPI targets to support legal process integrity.
- Maintain process knowledge and adapt quickly to operational updates and procedural changes.
Work Model
Onsite - Vila Olímpia, São Paulo/SP
This is a 100% onsite position based in Vila Olímpia, São Paulo/SP. Associates are expected to work from the office full-time as required by business and operational needs.
What you need to have to be considered
- Bachelor's Degree completed or currently in progress (preferred).
- Strong written communication skills in Portuguese.
- Basic to Intermediate English proficiency, including technical reading, professional writing, and internal documentation.
- Strong attention to detail and analytical mindset.
- Ability to work in a fast-paced environment while maintaining high quality standards.
- Ability to quickly adapt to process changes and incorporate feedback.
- Strong organizational, prioritization, and self-management skills.
- Ability to work autonomously with minimal supervision.
- Commitment to handling sensitive and confidential information responsibly.
These will help you stand out
- Bachelor's Degree in Law or currently pursuing Law School.
- Previous experience in legal operations, legal support, investigations, compliance, or related fields.
- Advanced or Fluent English.
- Legal training, certifications, or coursework related to investigation or legal processes.
- Experience working with quality-driven operations and KPI-focused environments.
Please upload your resume in English. Resumes will be reviewed by global stakeholders involved in the hiring process, and an English version is required to ensure an efficient evaluation.
We're excited to meet people who share our mission and are passionate about making an impact through innovation, collaboration, and excellence.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
