Job Summary
We are seeking a dedicated professional for the role of PE-Policy Servicing with 1 to 3 years of experience. The ideal candidate will have expertise in MS Office and a strong understanding of Life and Annuities Insurance. This is a work-from-office role with day shifts offering an opportunity to contribute to critical policy servicing operations.
Responsibilities
- Process and manage policy servicing requests with accuracy and efficiency to ensure customer satisfaction.
- Maintain and update policyholder records in compliance with company standards and regulatory requirements.
- Collaborate with internal teams to resolve policy-related queries and discrepancies in a timely manner.
- Utilize MS Office tools to prepare analyze and present policy data and reports for internal and external stakeholders.
- Ensure adherence to established workflows and procedures to maintain operational excellence.
- Provide support in policy amendments endorsements and cancellations while ensuring compliance with Life and Annuities Insurance guidelines.
- Communicate effectively with clients and stakeholders to address policy-related concerns and provide clear resolutions.
- Conduct regular audits of policy data to ensure accuracy and identify areas for process improvement.
- Assist in the development and implementation of best practices for policy servicing operations.
- Stay updated on industry trends and regulatory changes in Life and Annuities Insurance to ensure compliance and relevance.
- Participate in training sessions and workshops to enhance domain knowledge and technical skills.
- Contribute to team meetings and discussions to share insights and improve overall service quality.
- Support the companys mission to deliver exceptional service positively impacting customers and society.
Qualifications
- Demonstrate proficiency in MS Office tools including Word Excel and PowerPoint to manage and present data effectively.
- Possess a strong understanding of Life and Annuities Insurance including policy structures terms and regulatory requirements.
- Exhibit excellent communication and interpersonal skills to interact with clients and team members professionally.
- Showcase attention to detail and organizational skills to manage multiple tasks and meet deadlines.
- Display problem-solving abilities to address policy-related issues and provide effective solutions.
- Have a proactive approach to learning and adapting to new processes and technologies.
- Bring a customer-focused mindset to ensure high levels of satisfaction and trust in service delivery.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
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