QA Automation Engineer

QA Automation Engineer

About the role

As a QA Automation Engineer, you will make an impact by ensuring the quality, accuracy, and reliability of customer data, platform integrations, and marketing activation workflows. You will be a valued member of the Quality Engineering team and work collaboratively with product owners, developers, business analysts, data teams, and cross-functional stakeholders to deliver high-quality solutions and seamless customer experiences.

In this role, you will:

• Execute regression testing for platform releases, integrations, and customer-facing communications to ensure business continuity and system stability.
• Validate end-to-end customer data flows, audience segmentation, calculated attributes, and profile data to support personalization and campaign targeting.
• Perform integration and API testing, including field mapping verification, data readiness validation, and system interoperability checks.
• Develop, maintain, and execute automated test suites for APIs, platform workflows, regression scenarios, and core business processes.
• Manage defect identification, triage, tracking, and validation while collaborating with development teams to support timely resolution.
• Create and maintain test plans, test cases, QA documentation, and testing status reports to support Agile delivery and release activities.
• Validate marketing journeys, triggered communications, automation workflows, and multi-channel customer engagement experiences.
• Support production releases through smoke testing, deployment validation, post-release monitoring, and quality assurance reviews.
• Evaluate platform enhancements and major releases to proactively identify risks and impacts to existing workflows, integrations, and communications.

Work model

What you need to have to be considered

• 3+ years of Quality Assurance experience supporting CRM, marketing technology, customer data, or enterprise platform environments.
• Hands-on experience testing marketing automation platforms, including customer journeys, triggered communications, audience segmentation, and customer data workflows.
• Strong experience with API testing, integration testing, and validation of data movement across multiple systems.
• Experience using test management tools such as Xray, Zephyr, qTest, or similar platforms.
• Proficiency with Jira for defect management, user story validation, sprint support, and test execution tracking.
• Knowledge of SQL and data validation techniques, including customer profile verification, calculated attributes, and data quality testing.
• Experience developing and maintaining automated test scripts and regression test suites.
• Understanding of CI/CD pipelines, release management processes, and software delivery best practices.
• Strong knowledge of Agile/Scrum methodologies and participation in sprint planning, refinement, daily stand-ups, and retrospectives.
• Excellent analytical, troubleshooting, communication, and collaboration skills.

These will help you stand out

• Experience with customer data platforms (CDPs), audience segmentation, data modeling, and customer insights solutions.
• Knowledge of middleware technologies, integration platforms, and enterprise API ecosystems.
• Experience with automation frameworks supporting web, API, CRM, or enterprise application testing.
• Familiarity with monitoring, observability, and production support tools used for release validation.
• Experience supporting loyalty programs, customer engagement platforms, or large-scale communication ecosystems.
• Familiarity with deployment management tools and release testing processes.
• Experience using Confluence for documentation, test artifacts, and solution reviews.
• Salesforce certifications such as Marketing Cloud Email Specialist, Platform App Builder, or related credentials.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed.