Outreach Operations Subject Matter Expert (With either Portuguese, French, German , Italian , Spanish or Arabic)
Work Model – 100% Office Based
Location- Eastpoint Business Park, Alfie Byrne Rd, East Wall, Dublin 3, D03 YK37
Project Process Description
Outreach empowers one to create positive change for people and the planet with Geo tools. This project gives nonprofits and public benefit organizations the knowledge and resources they need to visualize their cause and tell their story. The Outreach Operations Subject Matter Expert requires excellent communication, time management and organizational skills. The project focuses on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on Google Maps through Google’s Geo Data Upload Tool. Business development and relationship building skills are required to identify and effectively communicate mutually beneficial opportunities to both partners and Google.
Required Qualifications and experience
English business level /C1
Business Level/ C1 in at least one of these languages: Portuguese, French, German, Italian, Spanish, Arabic
Experience in Business Development and B2B partnerships/sales, customer service
Experience working in digital/technology companies with tech products
Expertise in Google Drive
Preferred Qualifications (Not mandatory but definitely a plus for the ideal candidate)
Experience collaborating with governmental entities/managing high-profile accounts
Knowledge of Geographic Information System (GIS) tools such as QGIS
Experience in working with CRM system (Salesforce)
Detailed Role and Responsibilities
Apply subject matter expertise to evaluate business processes, identifying specific areas where technical solutions can drive performance.
Consult across departments, providing mentorship and specialized knowledge to the broader team
Verify technical reference information, including user guides, training documentation, and system requirements
Reporting project and subproject status and identifying insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc.
Conduct targeted research across diverse geographies to collate data from approved sources, enhancing map accuracy for end-users
Communicate our geo-mission to authoritative entities, engaging potential partners to share basemap data via the Google Maps Content Partner (GMCP) tool.
Track and document project deliverables, including partner onboarding metrics, open data source identification, and ingestion rates
Troubleshooting process and operational issues reported by authoritative data sources; ability to develop deep understanding of data formats, structures, etc.
Managing data pipeline from receiving the data captured by Partners to the creation of launch schedules ensuring highest quality of captured data as outlined in the Operational Guidelines
Performing quality control for other team members and give feedback
Planning and allocating team workloads efficiently, balancing priorities to meet business objectives while fostering a collaborative work environment
Monitoring and evaluating team performance regularly, provide constructive feedback, and support professional development and skill-building
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Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
