Sr. Consultant, KOLKATA, West Bengal, India

Job Summary

This hybrid Sr Consultant role focuses on delivering strategic consulting services for Property and Casualty insurance clients with day shift work and no travel requirement. The candidate will apply eight to ten years of experience to design and improve core insurance processes strengthen digital capabilities and drive measurable business outcomes that align with enterprise goals and customer centricity.

Responsibilities

Drive end to end consulting engagements for Property and Casualty insurance clients by analyzing current business processes and proposing practical improvements that increase operational efficiency and accuracy
Collaborate with client stakeholders across underwriting claims policy administration and finance to translate business objectives into detailed solution requirements that support consistent service quality
Design target operating models for core Property and Casualty functions including new business rating renewals and claims handling to optimize throughput reduce rework and enhance customer satisfaction
Develop detailed business requirement documents process maps and use cases to guide technology implementation teams and ensure alignment with regulatory and operational constraints
Coordinate with product owners architects and development teams in a hybrid work environment to validate solution feasibility and ensure that proposed changes are implementable within agreed timelines
Perform detailed gap analysis between current and future state processes by reviewing system capabilities data flows and control mechanisms to identify improvement opportunities with clear value
Lead requirement review workshops walkthroughs and system demonstrations for client subject matter experts to ensure shared understanding and traceability of all functional and nonfunctional needs
Guide system testing efforts by defining test scenarios reviewing test cases and validating results so that delivered solutions meet business expectations for accuracy performance and compliance
Create and maintain consulting deliverables such as status reports issue logs risk registers and benefit realization trackers to provide transparent progress updates to both client and internal teams
Mentor junior consultants and analysts by providing structured feedback sharing domain knowledge in Property and Casualty insurance and encouraging consistent use of best practices in analysis and documentation
Engage in continuous improvement activities by capturing lessons learned from each engagement and proposing refinements to frameworks templates and accelerators that strengthen future project delivery
Prepare and deliver clear client facing presentations and reports that summarize findings recommendations and business cases enabling informed decision making and stakeholder alignment
Support organizational initiatives that focus on responsible innovation and digital transformation in insurance so that client solutions contribute to broader societal resilience and customer protection

Qualifications

Demonstrate eight to ten years of professional experience in consulting or business analysis with a sustained focus on Property and Casualty insurance operations and transformation programs
Exhibit strong knowledge of Property and Casualty products including personal lines commercial lines specialty lines rating structures and policy lifecycle to communicate effectively with client experts
Apply solid understanding of underwriting billing claims and reinsurance processes to design solutions that balance risk control customer experience and operational cost efficiency
Use practical experience with core insurance platforms and policy administration systems to explain system limitations data dependencies and configuration options to both business and technology partners
Show proficiency in requirements management process modeling and documentation tools while maintaining disciplined version control and traceability for all artifacts created during the engagement
Communicate clearly in both written and verbal form with diverse stakeholders by simplifying complex topics and adapting messages for business operations technology teams and senior management
Exhibit strong analytical and problem solving skills by breaking down ambiguous client problems into manageable components and prioritizing actions based on measurable business value
Display working knowledge of regulatory and compliance expectations relevant to Property and Casualty insurance so that designed processes support appropriate governance and risk controls
Demonstrate ability to thrive in a hybrid work model by managing time independently collaborating effectively through digital tools and maintaining reliable communication with distributed teams
Show commitment to continuous learning by staying current with insurance industry trends data analytics techniques and emerging digital solutions such as automation and cloud based platforms
Apply structured client engagement skills including facilitation negotiation and conflict resolution to maintain constructive relationships and achieve consensus on complex requirements
Exhibit a purpose driven mindset by aligning project outcomes with the organizations priorities for customer trust operational resilience and long term sustainable growth

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.