ServiceNow SPM Technical Architect
Location: Remote
Employment Type: Full-Time
Job ID: 00069362411
ServiceNow SPM Technical Architect
About the role
As a ServiceNow SPM Technical Architect, you will make an impact by leading the design, development, and delivery of Strategic Portfolio Management (SPM) solutions on the ServiceNow platform. You will be a valued member of our delivery team and collaborate closely with stakeholders, architects, and development teams to deliver scalable, high‑quality solutions that align with business objectives and industry best practices.
In this role, you will:
- Lead requirements workshops and design discussions, providing expert guidance on ServiceNow and SPM best practices.
- Translate business requirements and user stories into scalable, end‑to‑end technical solutions.
- Design and develop complex ServiceNow SPM solutions, ensuring high standards of quality and performance.
- Create and maintain architecture, integration, and technical documentation.
- Provide technical leadership and mentorship to junior and mid‑level developers.
- Define solution frameworks, integration strategies, and governance models aligned to enterprise standards.
- Act as the final escalation point for technical decisions and solution design within projects.
- Support solution scoping, effort estimation, and continuous improvement of delivery processes and best practices.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we support a healthy work–life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs.
What you need to have to be considered
- 7+ years of experience working on the ServiceNow platform.
- 5+ years of experience in the SPM (Strategic Portfolio Management) domain.
- 4+ years of experience designing and architecting ServiceNow solutions.
- Proven track record of delivering multiple ServiceNow implementations (20+ preferred).
- Strong experience in scripting, application development, APIs, web services, and integrations.
- Expertise in translating business needs into scalable technical solutions.
- Bachelor’s degree in Information Technology, Engineering, or a related field.
- ServiceNow certifications including Certified System Administrator (CSA) and Application Developer (SPM CIS preferred).
These will help you stand out
- ServiceNow Certified Technical Architect (CTA) or advanced certifications.
- Experience across additional ServiceNow modules beyond SPM.
- Strong understanding of governance frameworks, organizational change management, and enterprise architecture principles.
- Experience mentoring teams and leading large‑scale ServiceNow implementations.
- Strong communication and stakeholder management skills in consulting environments.
Salary and Other Compensation:
Applicants will be accepted till 7/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $119,000 - $139,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.











