ServiceNow Solution Architect
Location: Remote
Employment Type: Full-Time
Job ID: 00069775982
ServiceNow Solution Architect (Manager Level)
About the Role
As a ServiceNow Solution Architect, you will make an impact by designing scalable, enterprise-grade ServiceNow solutions that address complex business challenges and drive digital transformation. You will be a valued member of the ServiceNow consulting team and work collaboratively with business stakeholders, technical teams, process owners, and executive sponsors to deliver innovative solutions aligned with business objectives.
In this role, you will:
- Lead solution architecture and technical design for ServiceNow implementations and platform enhancements.
- Define platform, integration, and application architecture while ensuring alignment with enterprise standards and business requirements.
- Partner with clients and project teams to translate business needs into scalable ServiceNow solutions.
- Provide guidance on configuration, customization, governance, and technical debt management.
- Evaluate integration approaches and recommend architecture patterns that support future scalability and maintainability.
- Facilitate collaboration between technical and business stakeholders to drive successful project outcomes.
- Support implementation teams through design reviews, technical guidance, and solution validation.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States/Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need to Have to Be Considered
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow CIS-ITSM certification.
- Two additional ServiceNow CIS certifications (ITOM, ITAM, ITBM, CSM, FSM, HRSD, SecOps/GRC, or similar).
- Experience participating in multiple ServiceNow implementations across enterprise environments.
- 3+ years of solution architecture experience on the ServiceNow platform.
- Strong knowledge of ServiceNow scripting, integrations, APIs, web services, and platform architecture.
- Excellent communication and stakeholder management skills.
These Will Help You Stand Out
- ITIL v4, TOGAF, IT4IT, Agile, or Scrum certifications.
- Experience across multiple ServiceNow product suites.
- Knowledge of enterprise integration architecture and cloud technologies.
- Experience working in consulting or client-facing delivery environments.
- Strong presentation and workshop facilitation skills.
Salary and Other Compensation:
Applicants will be accepted till 8/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $109,000 - $125,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
