ServiceNow Solution Architect
Location: Remote
Employment Type: Full-Time
Job ID: 00069775982
ServiceNow Solution Architect (Manager Level)
About the Role
As a ServiceNow Solution Architect, you will make an impact by designing scalable, enterprise-grade ServiceNow solutions that address complex business challenges and drive digital transformation. You will be a valued member of the ServiceNow consulting team and work collaboratively with business stakeholders, technical teams, process owners, and executive sponsors to deliver innovative solutions aligned with business objectives.
In this role, you will:
- Lead solution architecture and technical design for ServiceNow implementations and platform enhancements.
- Define platform, integration, and application architecture while ensuring alignment with enterprise standards and business requirements.
- Partner with clients and project teams to translate business needs into scalable ServiceNow solutions.
- Provide guidance on configuration, customization, governance, and technical debt management.
- Evaluate integration approaches and recommend architecture patterns that support future scalability and maintainability.
- Facilitate collaboration between technical and business stakeholders to drive successful project outcomes.
- Support implementation teams through design reviews, technical guidance, and solution validation.
Work Model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States/Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need to Have to Be Considered
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow CIS-ITSM certification.
- Two additional ServiceNow CIS certifications (ITOM, ITAM, ITBM, CSM, FSM, HRSD, SecOps/GRC, or similar).
- Experience participating in multiple ServiceNow implementations across enterprise environments.
- 3+ years of solution architecture experience on the ServiceNow platform.
- Strong knowledge of ServiceNow scripting, integrations, APIs, web services, and platform architecture.
- Excellent communication and stakeholder management skills.
These Will Help You Stand Out
- ITIL v4, TOGAF, IT4IT, Agile, or Scrum certifications.
- Experience across multiple ServiceNow product suites.
- Knowledge of enterprise integration architecture and cloud technologies.
- Experience working in consulting or client-facing delivery environments.
- Strong presentation and workshop facilitation skills.
Salary and Other Compensation:
Applicants will be accepted till 8/20/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $109,000 - $125,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
