About the role
As a Principal Technical Architect – ServiceNow (CTA), you will make an impact by designing and governing enterprise-scale ServiceNow solutions that help clients achieve complex business objectives and transform the way work gets done. You will be a valued member of the ServiceNow consulting practice and work collaboratively with business stakeholders, solution architects, technical architects, delivery teams, and executive leaders to drive successful outcomes across strategic client engagements.
In this role, you will:
Design scalable, innovative, and business-focused ServiceNow solutions that align with client goals and enterprise architecture standards.
Translate business requirements and technical needs into clear architectural blueprints and implementation strategies.
Serve as a trusted technical advisor and Design Authority, providing governance, guidance, and oversight throughout the solution lifecycle.
Lead architecture and delivery teams, mentoring consultants and architects while promoting technical excellence and best practices.
Support pre-sales activities, including solution scoping, estimates, statements of work, thought leadership, and client presentations.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in approved hiring locations. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
Extensive experience architecting and delivering enterprise-scale ServiceNow solutions across multiple business functions.
Proven expertise in ServiceNow platform architecture, governance, operating models, and implementation best practices.
Strong ability to analyze business requirements and translate them into scalable technical solutions and architectural roadmaps.
Experience leading technical teams, mentoring architects and consultants, and driving delivery excellence across complex engagements.
Demonstrated success collaborating with executive stakeholders, business leaders, and cross-functional teams.
Experience establishing architectural standards, governance frameworks, and quality assurance practices throughout the project lifecycle.
Strong consulting and client-facing skills, including requirements gathering, executive presentations, and strategic advisory services.
Experience supporting pre-sales activities, including solution design, estimates, proposals, and Statements of Work.
Excellent communication, stakeholder management, and problem-solving skills.
These will help you stand out
ServiceNow Certified Technical Architect (CTA) certification.
Experience designing and implementing ServiceNow platform operating models and governance frameworks.
Deep knowledge of enterprise architecture principles, IT service management, workflow automation, and digital transformation initiatives.
Experience contributing to thought leadership through industry events, webinars, blogs, white papers, or client workshops.
Proven track record of driving organizational growth through recruiting, resource planning, and talent development.
Experience managing consulting KPIs, resource utilization, capacity planning, and operational excellence initiatives.
Ability to proactively identify future client challenges and develop innovative solutions that deliver measurable business value.
Salary and Other Compensation:
Applicants will be accepted till 08/15/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $114K - $128K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
