About the role
As a Lab System Support Analyst, you will make an impact by supporting laboratory systems, analytical instruments, and data workflows that enable critical pharmaceutical and quality control operations. You will be a valued member of the Laboratory IT Support team and work collaboratively with laboratory analysts, Quality Assurance, IT teams, and business stakeholders to ensure reliable, compliant, and efficient laboratory system performance.
In this role, you will:
Provide first-level support for laboratory software systems, instrument integration platforms, and related technologies.
Troubleshoot and resolve software and hardware issues associated with laboratory instruments, including HPLC, GC, and spectrophotometers.
Support the configuration, maintenance, and validation of laboratory systems while ensuring accurate and reliable data flow.
Maintain system documentation, audit trails, and data archival processes in accordance with regulatory and business requirements.
Collaborate with laboratory, QA, and IT teams to support compliance, improve laboratory workflows, and enhance system performance.
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various well-being programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in San Francisco, CA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered:
Bachelor’s degree in Life Sciences, Chemistry, Biology, Computer Science, Information Technology, or a related field.
Internship experience or up to 2 years of experience in a laboratory, pharmaceutical, biotechnology, or IT support environment.
Basic understanding of laboratory instruments and analytical techniques.
Familiarity with laboratory software systems and data management processes.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work in a regulated environment and follow standard operating procedures (SOPs).
Understanding of Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and regulated industry requirements.
These will help you stand out:
Experience supporting laboratory systems within pharmaceutical or biotechnology organizations.
Exposure to Computer System Validation (CSV) processes and validation documentation.
Knowledge of FDA regulations, data integrity requirements, and audit readiness practices.
Familiarity with laboratory informatics platforms, instrument integration, or scientific data management systems.
Experience collaborating with cross-functional teams including Laboratory Operations, Quality Assurance, and IT.
Knowledge of troubleshooting and supporting analytical instruments and associated software applications.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
Applications will be accepted until August 16, 2026.
The annual salary for this position is between $ 77,000 - $ 90,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
