Senior AS400 Application Support Engineer, Mississauga,ON-W Credit Av, Ontario, Canada

About the role

As a Senior AS400 Application Support Engineer, you will make an impact by ensuring the stability, reliability, and continuous enhancement of business-critical applications running on the IBM i (AS400) platform. You will be a valued member of the Application Support team and collaborate with business stakeholders, development teams, and client partners to support enterprise systems while contributing to modernization and transformation initiatives.

In this role, you will:

Monitor AS400 batch cycles, production jobs, and system performance to proactively identify and resolve issues before they impact business operations.
Troubleshoot and resolve production incidents, defects, and application issues while meeting established service level agreements.
Analyze, develop, maintain, and enhance applications using RPGLE, RPG, SYNON, COBOL, CLP, and SQL.
Collaborate with business users to gather requirements and translate them into technical solutions and specifications.
Support modernization initiatives by documenting business processes, identifying system gaps, and validating integration processes and data flows.
Perform data analysis and reconciliation activities to ensure data accuracy across applications and reporting environments.
Review code changes, provide technical guidance, and support testing, deployment, release, and post-production activities.
Partner with cross-functional teams to drive operational excellence, continuous improvement, and application reliability.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Mississauga, Ontario, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

Strong experience supporting and maintaining IBM i (AS400) applications in enterprise environments.
Hands-on experience with RPGLE, RPG, SYNON, COBOL, CLP, and SQL development and support.
Experience troubleshooting production incidents, batch processing failures, and application performance issues.
Experience supporting application integrations, data validation, and production support processes.
Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.
Experience gathering business requirements and translating them into technical solutions.
Excellent communication and stakeholder management skills.
Ability to work effectively in a remote environment while collaborating with geographically distributed teams.

These will help you stand out

Experience supporting retail, merchandising, or supply chain applications.
Exposure to enterprise application modernization and transformation initiatives.
Experience mentoring junior developers or support engineers.
Knowledge of enterprise integration patterns and data migration processes.
Familiarity with Agile delivery methodologies.
Experience working within global delivery and onshore-offshore models.

Applications accepted until October 8^th, 2026.

Salary and Other Compensation

The annual salary for this position is between CAD $74,250 and CAD $115,500, depending on experience, skills, qualifications, and other job-related factors. In addition to base salary, eligible associates may participate in Cognizant's discretionary annual incentive program, subject to the terms of the applicable plan. Pay ranges are reviewed regularly and may vary based on geographic location, market conditions, and business needs.

Benefits

Cognizant offers the following benefits for eligible associates:

Comprehensive health, dental, and vision benefits
Life insurance and disability coverage
Employee and Family Assistance Program (EFAP)
Registered Retirement Savings Plan (RRSP)
Paid vacation and personal days
Paid statutory holidays
Parental and family leave programs
Learning and development opportunities, including training and certification programs
Employee wellness and mental health programs
Associate recognition and rewards programs

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.