Infrastructure Program Manager, Charlotte, North Carolina, United States

Infrastructure Program Manager

Location: Charlotte, NC (Hybrid)

Experience: 20+ years

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Role Summary

We are seeking an experienced Program Manager to lead and govern infrastructure, business, and application-related technology programs. The ideal candidate will be responsible for defining program strategy, coordinating multiple interdependent projects, managing governance, mitigating risks, ensuring compliance, and delivering measurable business outcomes.

This role requires strong leadership, stakeholder management, portfolio governance, and program delivery expertise in complex enterprise environments.

Key Responsibilities

Program Leadership & Governance

Define program scope, objectives, deliverables, timelines, and success criteria in alignment with business goals.
Partner with business stakeholders, infrastructure teams, and technology partners to ensure successful program execution.
Establish and manage program governance, communication plans, reporting structures, and stakeholder engagement.
Coordinate and manage multiple projects and dependencies within the program portfolio.
Drive program priorities and strategic objectives while ensuring alignment with business outcomes.
Ensure consistency in processes, methodologies, tools, and governance practices across all projects within the program.

Program Planning & Execution

Develop and maintain comprehensive program plans, schedules, and milestones.
Identify resource requirements and coordinate appropriate skills and expertise required for program delivery.
Track program progress, monitor KPIs, and ensure timely delivery of milestones and commitments.
Manage program communications and provide regular status updates to leadership and stakeholders.
Support project teams and project managers in achieving program objectives.

Risk, Compliance & Quality Management

Identify, assess, and proactively manage program risks, issues, dependencies, decisions, and action items.
Implement mitigation strategies and escalation processes to ensure successful program outcomes.
Ensure compliance with organizational, security, regulatory, and governance requirements across all program components.
Monitor program controls and quality standards throughout the program lifecycle.

Stakeholder Management

Build and maintain strong relationships with business leaders, project managers, infrastructure partners, and key stakeholders.
Clearly communicate program expectations, priorities, risks, and business impacts.
Facilitate governance meetings, status reviews, and executive communications.
Ensure business value realization is defined, communicated, measured, and tracked throughout the program lifecycle.

Key Deliverables

Ownership

Program Plan
Program Governance Framework
Program Communication & Coordination
Executive Status Reports
Risk & Issue Logs
Change Logs
Decision Logs
Action Trackers
Program Performance Reports

Contribution / Validation

Project management deliverables as required
Governance reviews and reporting
Portfolio and dependency management activities

Required Skills

Program Management
Infrastructure Program Delivery
Project & Portfolio Management
Project Planning & Scheduling
Stakeholder Management
Scope Management
Risk & Issue Management
Governance & Reporting
Change Management
Resource Management
Executive Communication
Compliance & Security Governance

Required Qualifications

Bachelor's degree in Information Technology, Engineering, Computer Science, Business Administration, or a related field.
Proven experience managing large-scale infrastructure, business, or technology transformation programs.
Strong experience coordinating multiple projects and managing cross-functional stakeholders.
Excellent written and verbal communication skills, including executive-level reporting.
Ability to manage program governance, risks, schedules, dependencies, and business outcomes.
Experience working in global enterprise environments.

Preferred Qualifications

PMP, PgMP, PRINCE2, Agile, or equivalent certification.
Experience with infrastructure modernization, cloud transformation, or digital transformation programs.
Experience working with PMO and portfolio governance frameworks.

Mandatory Skills

Project Stakeholder Management
Project Scope & Risk Management
Project Planning
Project & Portfolio Management

Applications will be accepted until 10/15/2026

The annual salary for this position is between $110,000- $160,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contribution

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.