Infrastructure Program Manager
Location: Charlotte, NC (Hybrid)
Experience: 20+ years
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Role Summary
We are seeking an experienced Program Manager to lead and govern infrastructure, business, and application-related technology programs. The ideal candidate will be responsible for defining program strategy, coordinating multiple interdependent projects, managing governance, mitigating risks, ensuring compliance, and delivering measurable business outcomes.
This role requires strong leadership, stakeholder management, portfolio governance, and program delivery expertise in complex enterprise environments.
Key Responsibilities
Program Leadership & Governance
- Define program scope, objectives, deliverables, timelines, and success criteria in alignment with business goals.
- Partner with business stakeholders, infrastructure teams, and technology partners to ensure successful program execution.
- Establish and manage program governance, communication plans, reporting structures, and stakeholder engagement.
- Coordinate and manage multiple projects and dependencies within the program portfolio.
- Drive program priorities and strategic objectives while ensuring alignment with business outcomes.
- Ensure consistency in processes, methodologies, tools, and governance practices across all projects within the program.
Program Planning & Execution
- Develop and maintain comprehensive program plans, schedules, and milestones.
- Identify resource requirements and coordinate appropriate skills and expertise required for program delivery.
- Track program progress, monitor KPIs, and ensure timely delivery of milestones and commitments.
- Manage program communications and provide regular status updates to leadership and stakeholders.
- Support project teams and project managers in achieving program objectives.
Risk, Compliance & Quality Management
- Identify, assess, and proactively manage program risks, issues, dependencies, decisions, and action items.
- Implement mitigation strategies and escalation processes to ensure successful program outcomes.
- Ensure compliance with organizational, security, regulatory, and governance requirements across all program components.
- Monitor program controls and quality standards throughout the program lifecycle.
Stakeholder Management
- Build and maintain strong relationships with business leaders, project managers, infrastructure partners, and key stakeholders.
- Clearly communicate program expectations, priorities, risks, and business impacts.
- Facilitate governance meetings, status reviews, and executive communications.
- Ensure business value realization is defined, communicated, measured, and tracked throughout the program lifecycle.
Key Deliverables
Ownership
- Program Plan
- Program Governance Framework
- Program Communication & Coordination
- Executive Status Reports
- Risk & Issue Logs
- Change Logs
- Decision Logs
- Action Trackers
- Program Performance Reports
Contribution / Validation
- Project management deliverables as required
- Governance reviews and reporting
- Portfolio and dependency management activities
Required Skills
- Program Management
- Infrastructure Program Delivery
- Project & Portfolio Management
- Project Planning & Scheduling
- Stakeholder Management
- Scope Management
- Risk & Issue Management
- Governance & Reporting
- Change Management
- Resource Management
- Executive Communication
- Compliance & Security Governance
Required Qualifications
- Bachelor's degree in Information Technology, Engineering, Computer Science, Business Administration, or a related field.
- Proven experience managing large-scale infrastructure, business, or technology transformation programs.
- Strong experience coordinating multiple projects and managing cross-functional stakeholders.
- Excellent written and verbal communication skills, including executive-level reporting.
- Ability to manage program governance, risks, schedules, dependencies, and business outcomes.
- Experience working in global enterprise environments.
Preferred Qualifications
- PMP, PgMP, PRINCE2, Agile, or equivalent certification.
- Experience with infrastructure modernization, cloud transformation, or digital transformation programs.
- Experience working with PMO and portfolio governance frameworks.
Mandatory Skills
- Project Stakeholder Management
- Project Scope & Risk Management
- Project Planning
- Project & Portfolio Management
Applications will be accepted until 10/15/2026
The annual salary for this position is between $110,000- $160,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contribution
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
