TL-Accounts Receivable, CHENNAI, Tamil Nadu, India

Job Summary

This hybrid night shift role focuses on end to end accounts receivable and order to cash activities including dispute management and cash application for a global enterprise. The role ensures timely collections accurate customer account reconciliation and robust governance across finance processes supporting healthy cash flow and sustainable business growth while collaborating with cross functional teams in a no travel environment.

Responsibilities

Manage end to end accounts receivable processes by monitoring invoices collections and customer account reconciliations to support accurate cash flow and strong working capital for the organization
Oversee dispute management activities by analyzing root causes validating claims and coordinating resolutions with internal teams to reduce revenue leakage and improve customer satisfaction
Drive finance order to cash cycle performance by tracking key metrics optimizing billing and collections practices and ensuring adherence to organizational policies and regulatory requirements
Coordinate with sales operations and customer service teams to align invoicing terms payment plans and credit policies thereby minimizing disputes and enhancing customer relationships
Perform detailed aging analysis and follow up on overdue receivables through structured communication strategies that promote timely payments and reduced bad debts
Implement robust controls across accounts receivable processes by validating transaction accuracy documenting exceptions and supporting compliance audits for finance and risk teams
Monitor hybrid work model performance by utilizing digital tools for workflow tracking ensuring clear documentation and maintaining consistent productivity during night shift operations
Identify continuous improvement opportunities in order to cash and accounts receivable processes by reviewing trends proposing solutions and supporting implementation for enhanced efficiency
Provide guidance to team members on dispute handling cash application and reconciliations while fostering adherence to standard operating procedures and quality expectations
Collaborate with procure to pay accounts payable stakeholders to reconcile intercompany and vendor related balances ensuring accurate financial records across end to end finance cycles
Prepare periodic reports and dashboards on collections status dispute volumes and resolution timelines to enable informed decision making by finance management and business partners
Support month end and quarter end closing activities by validating accounts receivable balances reconciling sub ledgers and ensuring timely posting of adjustments and write offs
Contribute to enterprise wide initiatives by sharing process insights from order to cash operations that strengthen financial discipline and enable sustainable value creation for society through responsible business practices

Qualifications

Possess nine to ten years of focused experience in accounts receivable functions encompassing invoice processing collections reconciliation and reporting within complex multinational environments
Demonstrate strong expertise in dispute management including analysis of discrepancy drivers documentation of cases and coordinated resolution with cross functional stakeholders
Show deep domain knowledge in finance order to cash processes covering credit evaluation billing cash application and collections supported by practical exposure to integrated ERP platforms
Exhibit hands on experience in procure to pay accounts payable and order to cash accounts receivable domains enabling holistic understanding of upstream and downstream finance impacts
Apply advanced proficiency in reconciliation techniques reporting tools and spreadsheet analysis to maintain accurate ledgers and provide meaningful insights into receivables performance
Utilize excellent communication and negotiation skills to engage with internal teams and external customers during night shift operations ensuring clear alignment on payment commitments and dispute closures
Leverage familiarity with hybrid work environments and digital collaboration tools to maintain consistent delivery quality documentation discipline and operational resilience across remote and onsite settings

Certifications Required

Certification in Oracle Financials or SAP FI or Certified Accounts Receivable Specialist or equivalent finance process certification

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
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Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.