AI Governance Process Lead
About the role
As an AI Governance Process Lead, you will make an impact by designing and operationalizing the processes that allow organizations to adopt AI responsibly, safely, and at scale. You will be a valued member of the ServiceNow Business Group, client risk, compliance, and technology leaders, and ServiceNow AI Control Tower (AICT) delivery teams.
In this role, you will:
· Design and own the end-to-end AI governance lifecycle, from use-case intake and risk assessment through approval, monitoring, and retirement
· Define AI risk assessment methodology and controls, including attestation, residual-risk evaluation, and exception management
· Establish governance roles, responsibilities, and an operating model that connects business, risk, legal, and technology stakeholders
· Set clear managed-state criteria that define when an AI use case is fully governed and compliant
· Drive adoption by translating governance requirements into practical, executable processes and guiding stakeholders through rollout
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
· Senior-level experience in AI governance, including designing and implementing governance operating models
· Hands-on experience with ServiceNow AI Control Tower (AICT) or Integrated Risk Management (IRM)
· Strong knowledge of risk assessment, controls, attestation, residual risk, and exception processes
· Proven ability to translate governance requirements into practical, executable processes
These will help you stand out
· Working knowledge of AI governance frameworks and regulations, such as the NIST AI Risk Management Framework, ISO/IEC 42001, or the EU AI Act
· Relevant certifications, such as IAPP Artificial Intelligence Governance Professional (AIGP) or ServiceNow Certified Implementation Specialist – Risk and Compliance
· Experience leading organizational change management and adoption programs
· Client-facing consulting experience advising senior risk, compliance, or technology stakeholders
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and other compensation
Applications will be accepted through November 20, 2026.
The annual salary for this position is $100,000–$117,000, depending on the successful candidate’s experience and other qualifications.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
