About Cognizant Consulting
Cognizant Consulting is where curious minds come together to solve complex challenges and create meaningful impact. Blending industry insight, technology expertise, and the power of AI, we partner with leading organizations to transform the way they work, serve customers, and grow.
About the role
As a Consulting Manager - Business Analyst / Scrum Master, you will make an impact by driving discovery, requirements definition, and agile delivery for GMSx Manufacturing Workstream initiatives, blending strong business-analysis capability with hands-on Scrum Master delivery support. You will be a valued member of the GMSx Manufacturing Workstream team and work collaboratively with manufacturing subject-matter experts, product owners, Zoetis Tech & Digital (ZTD), and implementation partners, and clients.
In this role, you will
- Lead and document business-process discovery with manufacturing, quality, engineering, and digital stakeholders, translating operational needs into clear user stories, process maps, acceptance criteria, functional requirements, and prioritized backlogs.
- Facilitate agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives, and partner with product owners to prioritize work based on manufacturing value, feasibility, risk, and release readiness.
- Support the design and validation of future-state workflows for Golden Batch and Connected Worker/OEE use cases.
- Identify dependencies, issues, decisions, and risks; maintain transparent delivery tracking, escalate blockers promptly, and support testing preparation, business-user engagement, training/readiness planning, and site deployment activities.
- Contribute to PAT evaluation through current-state assessment, use-case definition, stakeholder interviews, requirements capture, and benefit/risk analysis.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Mexico City, Guadalajara, Monterrey, or Querétaro, Mexico. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- Experience as a Business Analyst, Scrum Master, Product Analyst, or similar role in pharmaceutical manufacturing or a GMP-regulated life-sciences setting.
- Strong knowledge of manufacturing operations, batch execution, shop-floor workflows, and the interaction between Manufacturing, Quality, Engineering, and Digital/IT.
- Demonstrated experience eliciting and documenting requirements for manufacturing digital solutions.
- Hands-on agile delivery experience, including backlog management, user-story development, facilitation, and team-level delivery reporting.
- Familiarity with GMP requirements, electronic records/data integrity considerations, and validation or computerized-system implementation practices, alongside excellent workshop facilitation, stakeholder-management, documentation, and communication skills.
These will help you succeed
- Experience with MES/eBR, Golden Batch, OEE, connected worker, industrial IoT, process data historians, manufacturing analytics, or digital work instructions.
- Exposure to PAT concepts, process monitoring, manufacturing data science, or advanced process control.
- Scrum Master, Product Owner, Business Analysis, or agile-delivery certification.
- Experience supporting manufacturing site pilots, rollouts, or change adoption.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
