Skip to main content

SDM-IOA Delivery

00068155151



Job Summary

We are seeking a skilled professional for the role of SDM-IOA Delivery with 10 to 12 years of experience. The ideal candidate will have expertise in MS Office and a strong understanding of Auto - Compliance and Risk Auto - Claims and Property & Casualty Insurance. This hybrid role requires working night shifts with no travel involved.


Responsibilities

  • Oversee the delivery of services in alignment with client expectations and company standards.
  • Ensure the seamless integration of MS Office tools to enhance operational efficiency.
  • Manage and optimize processes related to Auto
  • Compliance and Risk to mitigate potential issues.
  • Coordinate with cross-functional teams to streamline Auto
  • Claims processes ensuring timely and accurate resolutions.
  • Implement strategies to improve Property & Casualty Insurance operations focusing on customer satisfaction and compliance.
  • Monitor project progress and provide regular updates to stakeholders ensuring transparency and accountability.
  • Utilize data-driven insights to identify areas for improvement and drive continuous process enhancements.
  • Collaborate with team members to develop innovative solutions that address complex challenges in the insurance domain.
  • Facilitate training sessions to enhance team capabilities and ensure alignment with industry best practices.
  • Provide expert guidance on the application of MS Office tools to support project objectives and deliverables.
  • Ensure adherence to company policies and regulatory requirements maintaining a high standard of compliance.
  • Engage with clients to understand their needs and tailor solutions that meet their specific requirements.
  • Foster a collaborative work environment that encourages knowledge sharing and professional growth.

    • Qualifications

  • Demonstrate proficiency in MS Office with the ability to leverage its features for operational excellence.
  • Possess a strong understanding of Auto
  • Compliance and Risk with experience in implementing effective risk management strategies.
  • Have experience in Auto
  • Claims with a focus on process optimization and customer satisfaction.
  • Exhibit knowledge of Property & Casualty Insurance with the ability to drive improvements in service delivery.
  • Display excellent communication skills with the ability to engage effectively with clients and team members.
  • Show a commitment to continuous learning and staying updated with industry trends and best practices.

    • Certifications Required

    Microsoft Office Specialist Certification

    About Cognizant: 
    Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

    Additional employment information
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Benefits that help you thrive and grow

    Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

    a blue line drawing of a plant with leaves

    Financial wellbeing

    We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

    Stay Healthy Midnight Blue RGB

    Physical and mental health

    We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

    Build The Career You Want Midnight Blue RGB

    Your career, your way

    With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

    Making A Meaningful Impact Midnight Blue RGB

    Real-world impact

    Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

    Your path to Cognizant

    Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

    a person sitting at a table using a laptop

    Step 1: Apply to the right opportunity

    Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

    a person holding a tablet and talking on the phone

    Step 2: Connect with your recruiter

    If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

    a person smiling at a table with a laptop

    Step 3: Show off your skills

    If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

    a group of people sitting around a table

    Step 4: Decision time

    Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

    a person with long blonde hair wearing a white shirt with orange and purple flowers
    What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
    Beata Ogorzala Senior Event Manager
    1 (2)
    Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
    Debashish Mishra SAP MM Developer
    2
    Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
    Laura Reynaud Lead Counsel
    3
    When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
    Sujatha Gopalakrishnan Portfolio Delivery Lead
    4
    I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
    Lucas Hoffman Consultant

    Haven't yet found the right opportunity?

    Get the latest updates on job opportunities, recruitment events and company news—tailored just for you!

    Be in the know