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IT Support Engineer (Labs)

00070082312


IT Support Engineer (Labs)

Our IT department wishes to recruit a Software Engineer to join its IT Engineers (MES MTS Data Analytics Validation & Infrastructure) on a customer site in Cork.

The successful candidate will have solid software engineering fundamentals and experience in developing and supporting software solutions. The position will work within an established team that provides software support to production and business areas.

6-10 years years experience working in field preferably in GMP Environment

Responsibilities :

  • Key Responsibilities: Maintain and enhance multiple software systems ensuring high availability data integrity and compliance with pharmaceutical regulations.
  • Lead day to day activities of the team including managing system issues data issues and customer incidents and change requests.
  • Collaborate with cross functional teams including scientists engineers and IT staff to understand requirements and deliver system improvements.
  • Create and maintain thorough documentation covering design security testing and change protocols as well as system procedures.
  • Ensure the team consistently complies with company quality standards and practices when producing and maintaining system validation documentation.
  • Monitor system performance and take proactive steps to prevent downtime or data discrepancies.
  • Provide regular status updates and escalate major issues to relevant business areas and management.
  • Maintain and optimize existing systems to enhance performance and reliability.
  • Support troubleshooting and root cause analysis for software related issues within manufacturing environments.
  • Manage ongoing compliance tasks such as periodic reviews audit trail reviews and access roster reviews.
  • Encourage adoption of system functionality and new technologies to improve work processes.
  • Support audits and inspections by supplying technical documentation and system insights.
  • Degree in IT or a related field or equivalent practical experience.
  • 3 to 5 years of experience delivering and supporting IT software solutions.
  • Experience developing testing and deploying software using Python SQL and Java.
  • Pharmaceutical industry experience along with knowledge of GMP computer system validation (CSV) and data integrity requirements. Demonstrated learning agility both technically and in understanding business processes and applications.
  • Strong communication and interpersonal skills with the ability to work independently.
  • Attention to detail and accuracy. Strong self management skills with the initiative to identify and drive improvements.
  • Effective communicator able to build relationships across functions.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
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