Job Summary
Sr. OpCenter MES Engineer 2 is a senior manufacturing execution systems professional with strong expertise in Siemens OpCenter execution serialization and system connectivity. The role provides advanced Level 2 support for complex manufacturing environments and regulated production systems. The position requires strong technical troubleshooting skills structured root cause analysis and disciplined validated documentation practices in GMP regulated environments. The engineer resolves critica
Responsibilities
Core Responsibilities and Expertise
Provide advanced Level 2 support for Siemens OpCenter MES resolving complex production issues such as order execution failures workstation connectivity problems and serialization or labeling errors
Perform detailed technical root cause analysis for major MES incidents identifying underlying causes and supporting corrective and preventive actions
Execute approved service requests including standard data extraction controlled configuration updates and system aligned changes under validation controls
Develop maintain and enhance knowledge base articles and technical support documentation in alignment with GMP and validation standards
Mentor and guide Level 1 and Level 2 analysts to improve troubleshooting effectiveness and reduce repeat incidents
Monitor and analyze system health performance trends and recurring issues to support proactive improvements and platform stability
Collaborate closely with Level 3 site support teams and Level 4 vendors for escalations defect resolution and product level fixes
Key Skills Highlighted
Siemens OpCenter execution and OpCenter discrete manufacturing support
Serialization and track and trace systems
MES connectivity and interface troubleshooting
Technical root cause analysis and incident management
GMP GxP and validation documentation practices
Production order execution and label printing support
Vendor and site team collaboration
Knowledge management and mentoring
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
