Senior Site Reliability Engineer (Automation & Observability)
About the role
As a Senior Site Reliability Engineer, you will make an impact by driving automation, improving system reliability, and enabling intelligent, self-healing operations across critical services. You will be a valued member of the Engineering / Production Support team and work collaboratively with DevOps, platform engineering, and application teams to enhance performance and operational excellence.
In this role, you will:
- Design and implement automation solutions to eliminate repetitive manual support and operational tasks
- Define and manage Service Level Objectives (SLOs) and apply error budget principles to guide reliability and release decisions
- Build and enhance observability frameworks, including dashboards, monitoring, and alerting systems
- Develop runbooks and convert them into automated remediation workflows and self-service capabilities
- Implement self-healing solutions and optimize alerting to reduce noise and improve incident response efficiency
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days per week in a client or Cognizant office in Pittsburgh, PA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
*You must be legally authorized to work in the USA without the need for employer sponsorship, now or at any time in the future*
What you need to have to be considered:
- Proven experience in Production Support, Site Reliability Engineering (SRE), or DevOps environments
- Strong programming or scripting skills (Python, Java, or similar)
- Hands-on experience with automation, monitoring, and observability tools
- Solid understanding of SLOs, SLIs, error budgets, and reliability engineering principles
- Demonstrated ability to troubleshoot complex systems and drive root cause analysis and resolution
These will help you stand out:
- Experience implementing self-healing systems and intelligent automation (AIOps)
- Familiarity with alerting and event management tools such as Moogsoft or similar platforms
- Experience improving batch processing reliability and recovery patterns
- Track record of reducing incident volume through automation and permanent fixes
- Exposure to large-scale distributed systems and cloud-native environments
Salary and Other Compensation:
Applications will be accepted until July 30th, 2026.
The annual salary for this position is between $ 63,000 $ to 115,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
