Senior Site Reliability Engineer (Automation & Observability)
About the role
As a Senior Site Reliability Engineer, you will make an impact by driving automation, improving system reliability, and enabling intelligent, self-healing operations across critical services. You will be a valued member of the Engineering / Production Support team and work collaboratively with DevOps, platform engineering, and application teams to enhance performance and operational excellence.
In this role, you will:
- Design and implement automation solutions to eliminate repetitive manual support and operational tasks
- Define and manage Service Level Objectives (SLOs) and apply error budget principles to guide reliability and release decisions
- Build and enhance observability frameworks, including dashboards, monitoring, and alerting systems
- Develop runbooks and convert them into automated remediation workflows and self-service capabilities
- Implement self-healing solutions and optimize alerting to reduce noise and improve incident response efficiency
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days per week in a client or Cognizant office in Pittsburgh, PA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
*You must be legally authorized to work in the USA without the need for employer sponsorship, now or at any time in the future*
What you need to have to be considered:
- Proven experience in Production Support, Site Reliability Engineering (SRE), or DevOps environments
- Strong programming or scripting skills (Python, Java, or similar)
- Hands-on experience with automation, monitoring, and observability tools
- Solid understanding of SLOs, SLIs, error budgets, and reliability engineering principles
- Demonstrated ability to troubleshoot complex systems and drive root cause analysis and resolution
These will help you stand out:
- Experience implementing self-healing systems and intelligent automation (AIOps)
- Familiarity with alerting and event management tools such as Moogsoft or similar platforms
- Experience improving batch processing reliability and recovery patterns
- Track record of reducing incident volume through automation and permanent fixes
- Exposure to large-scale distributed systems and cloud-native environments
Salary and Other Compensation:
Applications will be accepted until July 30th, 2026.
The annual salary for this position is between $ 63,000 $ to 115,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
