Senior Site Reliability Engineer (Automation & Observability)
About the role
As a Senior Site Reliability Engineer, you will make an impact by driving automation, improving system reliability, and enabling intelligent, self-healing operations across critical services. You will be a valued member of the Engineering / Production Support team and work collaboratively with DevOps, platform engineering, and application teams to enhance performance and operational excellence.
In this role, you will:
- Design and implement automation solutions to eliminate repetitive manual support and operational tasks
- Define and manage Service Level Objectives (SLOs) and apply error budget principles to guide reliability and release decisions
- Build and enhance observability frameworks, including dashboards, monitoring, and alerting systems
- Develop runbooks and convert them into automated remediation workflows and self-service capabilities
- Implement self-healing solutions and optimize alerting to reduce noise and improve incident response efficiency
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days per week in a client or Cognizant office in Pittsburgh, PA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
*You must be legally authorized to work in the USA without the need for employer sponsorship, now or at any time in the future*
What you need to have to be considered:
- Proven experience in Production Support, Site Reliability Engineering (SRE), or DevOps environments
- Strong programming or scripting skills (Python, Java, or similar)
- Hands-on experience with automation, monitoring, and observability tools
- Solid understanding of SLOs, SLIs, error budgets, and reliability engineering principles
- Demonstrated ability to troubleshoot complex systems and drive root cause analysis and resolution
These will help you stand out:
- Experience implementing self-healing systems and intelligent automation (AIOps)
- Familiarity with alerting and event management tools such as Moogsoft or similar platforms
- Experience improving batch processing reliability and recovery patterns
- Track record of reducing incident volume through automation and permanent fixes
- Exposure to large-scale distributed systems and cloud-native environments
Salary and Other Compensation:
Applications will be accepted until July 30th, 2026.
The annual salary for this position is between $ 63,000 $ to 115,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
