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Java Production Support

00070436461

Job Description: Java Spring Boot Kafka Production Support Engineer (6-10 Years Experience)

Position: Java Spring Boot Kafka Production Support Engineer
Experience: 6-10 Years
Location: Bangalore
Employment Type: Full-Time

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Job Summary

We are seeking an experienced Java Spring Boot Kafka Production Support Engineer with 6-10 years of IT experience to support and maintain mission-critical applications in a production environment. The ideal candidate should possess strong expertise in Java, Spring Boot, Kafka, troubleshooting production issues, incident management, monitoring, and performance optimization while ensuring high application availability and stability.

Key Responsibilities

  • Provide L2/L3 production support for Java-based enterprise applications.
  • Monitor application health, identify issues proactively, and ensure maximum uptime.
  • Troubleshoot and resolve production incidents within defined SLAs.
  • Analyze application logs and perform root cause analysis (RCA) for critical incidents.
  • Support and maintain microservices built using Spring Boot.
  • Monitor and troubleshoot Kafka topics, consumer groups, brokers, and message flows.
  • Manage deployment activities and production releases.
  • Collaborate with development, infrastructure, and business teams to resolve complex issues.
  • Perform application performance tuning and optimization.
  • Participate in on-call support and rotational shifts as required.
  • Create and maintain support documentation, runbooks, and knowledge articles.
  • Drive continuous service improvement initiatives to reduce recurring incidents.

Required Technical Skills

Core Java & Frameworks

  • Strong experience in Java 8/11/17.
  • Expertise in Spring Boot and Spring Framework.
  • Experience with RESTful APIs and Microservices Architecture.
  • Good understanding of multithreading, collections, exception handling, and JVM concepts.

Kafka

  • Hands-on experience with Apache Kafka.
  • Knowledge of Kafka Producers, Consumers, Topics, Partitions, and Consumer Groups.
  • Experience in troubleshooting message failures, lag monitoring, and offset management.
  • Understanding of Kafka performance tuning and monitoring.

Database

  • Experience with SQL databases such as Oracle, PostgreSQL, MySQL, or SQL Server.
  • Ability to write complex SQL queries for troubleshooting and data analysis.
  • Understanding of database performance tuning concepts.

Production Support

  • Experience in Incident, Problem, and Change Management processes.
  • Hands-on experience with ticketing tools such as ServiceNow, Jira, or Remedy.
  • Strong troubleshooting and debugging skills.
  • Exposure to SLA, RCA, and ITIL-based support processes.

Monitoring & DevOps

  • Experience with Splunk, ELK, Grafana, Dynatrace, AppDynamics, or Prometheus.
  • Knowledge of Unix/Linux commands and shell scripting.
  • Familiarity with CI/CD tools such as Jenkins, Git, Maven, and Kubernetes/OpenShift.

  • Experience in application deployment and release management.

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About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

 

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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