*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
. Teamcenter Application Support & Operations
Lead L2/L3 support for Teamcenter Unified/Active Workspace environments.
Monitor and manage application health, performance, and availability.
Troubleshoot issues related to workflows, BMIDE, data model, access, and integrations.
Manage user administration, access controls, privilege configurations, and licensing.
2. Incident, Problem, and Change Management
Act as primary escalation point for critical incidents; ensure timely resolution and communication.
Drive root-cause analysis (RCA) and implement permanent fixes.
Review, plan, and execute change requests, enhancements, and releases.
3. Upgrades, Deployment & Configuration
Lead minor and major upgrades for Teamcenter, Active Workspace, and related components.
Coordinate environment promotions across DEV–QA–UAT–PROD.
Perform configuration, BMIDE updates, patching, and deployment activities.
4. Integration & Environment Management
Support integrations with CAD tools (NX, CATIA, SolidWorks), ERP, MES, and custom applications.
Work closely with infrastructure teams for server, database, and storage related issues.
Oversee environment refreshes, backups, and system housekeeping tasks.
5. Stakeholder Management
Collaborate with engineering teams, business users, and project managers to prioritize work.
Provide technical guidance to support team members (L1/L2).
Prepare and present operational reports, KPIs, and continuous improvement outcomes.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
