*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
. Teamcenter Application Support & Operations
Lead L2/L3 support for Teamcenter Unified/Active Workspace environments.
Monitor and manage application health, performance, and availability.
Troubleshoot issues related to workflows, BMIDE, data model, access, and integrations.
Manage user administration, access controls, privilege configurations, and licensing.
2. Incident, Problem, and Change Management
Act as primary escalation point for critical incidents; ensure timely resolution and communication.
Drive root-cause analysis (RCA) and implement permanent fixes.
Review, plan, and execute change requests, enhancements, and releases.
3. Upgrades, Deployment & Configuration
Lead minor and major upgrades for Teamcenter, Active Workspace, and related components.
Coordinate environment promotions across DEV–QA–UAT–PROD.
Perform configuration, BMIDE updates, patching, and deployment activities.
4. Integration & Environment Management
Support integrations with CAD tools (NX, CATIA, SolidWorks), ERP, MES, and custom applications.
Work closely with infrastructure teams for server, database, and storage related issues.
Oversee environment refreshes, backups, and system housekeeping tasks.
5. Stakeholder Management
Collaborate with engineering teams, business users, and project managers to prioritize work.
Provide technical guidance to support team members (L1/L2).
Prepare and present operational reports, KPIs, and continuous improvement outcomes.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
