Salesforce Healthcloud Architect, Norfolk, Virginia, United States

Salesforce Health Cloud Architect – Remote US

About the role

As a Salesforce Health Cloud Architect, you will make an impact by designing and owning end-to-end Salesforce solutions tailored for the healthcare payer industry. You will be a valued member of the architecture and delivery team and work collaboratively with client stakeholders, sales teams, and delivery leadership.

In this role, you will:

Design and lead end-to-end Salesforce architecture leveraging Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud
Define scalable solution patterns for payer operations including member engagement, care management, claims servicing, and provider relations
Lead technical discovery sessions, architecture design workshops, and solution reviews with business and IT stakeholders
Translate business requirements into secure, scalable, and high-performing Salesforce solutions
Provide governance and technical leadership across development teams, ensuring adherence to Salesforce best practices and enterprise standards

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States.

Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

15+ years of experience in CRM or digital platforms, including significant experience as a Salesforce Technical or Solution Architect
8+ years of hands-on Salesforce experience with strong architecture ownership
Proven expertise in Salesforce Health Cloud implementations and payer domain workflows
Strong experience with Salesforce integrations, including APIs, middleware, and event-based architectures
Demonstrated experience in client-facing architecture, solution consulting, and translating complex technical concepts to business stakeholders
Excellent communication, analytical, and presentation skills

These will help you stand out

Salesforce certifications such as Health Cloud Accredited Professional/Specialist, Service Cloud Consultant, OmniStudio, Data Cloud, or Salesforce Architect credentials
Experience with Salesforce Data Cloud, OmniStudio, Einstein AI, or Industry Clouds
Knowledge of healthcare data standards such as FHIR/HL7
Familiarity with AWS or cloud-native integration platforms
Experience in healthcare consulting or system integration environments
Exposure to contact center integrations such as Amazon Connect, NICE, Genesys, or Five9

Applications will be accepted until May 30, 2026

Salary and Other Compensation

The annual salary for this position is between $120,000 pa to $175,000 pa depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits of information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.