Hiring: Security Tools Support Engineer (Multi-Skilled)
We are looking for a highly skilled Security Tools Support Engineer with strong hands-on experience in infrastructure and system operations. This is not a SOC role — we’re specifically seeking professionals who can support and manage enterprise security tools.
Key Requirement
✅ Candidate must have at least 2 core security skillsets from the below:
- Akamai
- DLP (Data Loss Prevention)
- CrowdStrike
- Qualys
Role Overview
As part of our team, you will be responsible for Day 2 operations and ongoing support of security tools infrastructure, ensuring stability, performance, and security compliance.
Key Responsibilities
- Provide L2/L3 support for enterprise security tools and platforms
- Manage and support tools like:
CrowdStrike, Symantec ATP/EDR/SDCS, SEP 14, Qualys, Symantec DLP (Endpoint & Network), CASB, Encase - Work on Akamai CDN and Verizon systems
- Troubleshoot Web Proxies, DNS, and Layer 7 security issues
- Participate in on-call rotation (24x7 support as needed)
- Support DR (Disaster Recovery) & BCM (Business Continuity Management) activities
- Collaborate with engineering teams for smooth operationalization of new tools
- Ensure adherence to ITIL / ITSM practices and security standards (SOX, PCI)
Required Skills & Experience
- ✅ 2+ years of experience in Security Tools Support / Infra Operations
- ✅ Strong hands-on expertise in Threat Protection, DLP, and Vulnerability Management tools
- ✅ Good understanding of certificates & security principles
- ✅ Experience with automation tools is a plus
- ✅ Ability to multi-task and work under pressure
- ✅ Self-driven with strong problem-solving abilities
Nice to Have
- Certifications like CISSP / CISM
- Exposure to CDN (Akamai) and advanced security ecosystems
❗ Important Note
This is NOT a SOC Analyst role
✅ We are specifically looking for candidates with hands-on experience in Security Tools Infrastructure & Operations Support
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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