Hiring: Security Tools Support Engineer (Multi-Skilled)
We are looking for a highly skilled Security Tools Support Engineer with strong hands-on experience in infrastructure and system operations. This is not a SOC role — we’re specifically seeking professionals who can support and manage enterprise security tools.
Key Requirement
✅ Candidate must have at least 2 core security skillsets from the below:
- Akamai
- DLP (Data Loss Prevention)
- CrowdStrike
- Qualys
Role Overview
As part of our team, you will be responsible for Day 2 operations and ongoing support of security tools infrastructure, ensuring stability, performance, and security compliance.
Key Responsibilities
- Provide L2/L3 support for enterprise security tools and platforms
- Manage and support tools like:
CrowdStrike, Symantec ATP/EDR/SDCS, SEP 14, Qualys, Symantec DLP (Endpoint & Network), CASB, Encase - Work on Akamai CDN and Verizon systems
- Troubleshoot Web Proxies, DNS, and Layer 7 security issues
- Participate in on-call rotation (24x7 support as needed)
- Support DR (Disaster Recovery) & BCM (Business Continuity Management) activities
- Collaborate with engineering teams for smooth operationalization of new tools
- Ensure adherence to ITIL / ITSM practices and security standards (SOX, PCI)
Required Skills & Experience
- ✅ 2+ years of experience in Security Tools Support / Infra Operations
- ✅ Strong hands-on expertise in Threat Protection, DLP, and Vulnerability Management tools
- ✅ Good understanding of certificates & security principles
- ✅ Experience with automation tools is a plus
- ✅ Ability to multi-task and work under pressure
- ✅ Self-driven with strong problem-solving abilities
Nice to Have
- Certifications like CISSP / CISM
- Exposure to CDN (Akamai) and advanced security ecosystems
❗ Important Note
This is NOT a SOC Analyst role
✅ We are specifically looking for candidates with hands-on experience in Security Tools Infrastructure & Operations Support
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
